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Apr 21, 2024 · File a formal complaint with the Better Business Bureau at bbb.org. Companies like Amazon do pay attention to their BBB rating and may be more motivated to address your problem once you open an official case there. Report your issue to the Federal Trade Commission‘s Consumer Protection Bureau.
You can solve most of your issues with your purchases from Your Orders. For example: Track a package. Start a return or replacement process. View, update, or cancel orders. Access an invoice. Get help with an order sold by a third-party seller.
For further details, click here. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
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Consumer affairs
Solutions for everyday consumer topics like complaint resolution and consumer protection.
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Knowing your rights, considerations and how to pursue a complaint against a business or service provider.
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Contact information for federal, provincial and territorial consumer affairs offices.
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A collection of Canadian research references on consumer-related topics.
They probably won't go along with that, but at least it gets them to understand that you want resolution. You need to contact Amazon customer service. In this instance, you probably want a phone call - try Amazon.com - Use our Call Me service to request a call. You say that your information is being transmitted to the card company incorrectly ...
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Oct 1, 2024 · Visit Amazon's Contact Us page. Select Something Else. Select I need more help. Say " Request a phone call" from the customer service chat. Choose " Ok, I'll enter my phone number ". Credit ...
