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1. www.ontario.ca › page › filing-consumer-complaintFiling a consumer complaint - Ontario.ca

   www.ontario.ca › page › filing-consumer-complaint

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   Learn more about actions we take with respect to your complaints. Questions about filing a complaint. If you have any questions about filing a complaint, call Consumer Protection Ontario between 8:30 a.m. and 5:00 p.m., Monday to Friday, at: 1-800-889-9768 (toll free) 416-326-8800 (Toronto area) TTY: 1-877-666-6545 (toll free) 416-229-6086 ...

2. www.ontario.ca › page › consumer-complaints-andConsumer complaints and enforcement - Ontario.ca

   www.ontario.ca › page › consumer-complaints-and

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   • The Complaint Process
   • The Consumer Beware List
   • Inspection and Investigation
   • Charges and Prosecution

   When we receive a consumer complaintabout a business, we take a number of steps to: 1. Determine if the consumer’s rights may have been violated under the Consumer Protection Act, 2002 or other consumer protection lawsfor which the Ministry of Public and Business Service Delivery and Procurement is responsible. 1. If not, we explain this to the con...

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   The Consumer Beware Listlets people search for businesses and check if they’ve had any charges, convictions or compliance notices relating to consumer protection law within the last 790 days (26 months). A business can be added to the list if it does not: 1. respond to us after we try to contact them twice about a consumer complaint 2. resolve the ...

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   The Ministry of Public and Business Service Delivery and Procurement has a team of inspectors who work to stop violations before they happen with education and awareness tools like warning letters and deficiency notices. As part of a compliance inspection, these inspectors have the right to: 1. enter a business 2. examine documentation 3. access el...

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   If found guilty of violating the Consumer Protection Act, 2002, an individual can be fined up to $50,000, or sentenced to up to two years less a day in prison. A corporation can be fined up to $250,000.

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3. www.consumerbeware.mgs.gov.on.ca › complaintComplaint Form - Ontario

   www.consumerbeware.mgs.gov.on.ca › complaint

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   Submitting a Complaint to the Ministry. Please fill in all the details in this form. Mandatory fields are indicated by an asterisk (*) and must be completed in order to submit the complaint. We will let you know when we have received your complaint. If your submission indicates that a business may have contravened consumer protection laws ...

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5. www.ontario.ca › document › business-guide-consumerConsumer Complaints | Business Guide to Consumer ... - Ontario.ca

   www.ontario.ca › document › business-guide-consumer

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   These complaints are used to identify businesses that are contravening the CPA and to inform any administrative and enforcement action (s) against them. If a consumer makes a complaint against your business, we will review the matter. If there appears to be a contravention under the CPA, we may take action to resolve the complaint.

6. ised-isde.canada.ca › site › office-consumer-affairsUnfair or deceptive business practices - Canada

   ised-isde.canada.ca › site › office-consumer-affairs

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   To learn more or to file a complaint against a business, contact a provincial or territorial consumer affairs office or a Better Business Bureau near you. Trusted consumer information Published by the Consumer Measures Committee , a working group of federal, provincial and territorial governments, that helps educate and inform Canadian consumers.

7. www.ombudsman.on.ca › have-a-complaint › make-aMake a Complaint - Ontario Ombudsman

   www.ombudsman.on.ca › have-a-complaint › make-a

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   Which type of complaint do you wish to file? Click below for the appropriate complaint form. General: Regarding an Ontario government or public sector body (including municipalities, universities and school boards) Children and Youth: Regarding children and youth in care, or child protection agencies. Children and Youth: Notification of death ...

8. People also ask

   How do I file a complaint against a business?

   • To learn more or to file a complaint against a business, contact a provincial or territorial consumer affairs office or a Better Business Bureau near you. Published by the Consumer Measures Committee, a working group of federal, provincial and territorial governments, that helps educate and inform Canadian consumers.

   Unfair or deceptive business practices - ised-isde.canada.ca

   ised-isde.canada.ca/site/office-consumer-affairs/en/business-practices-and-consumer-concerns/unfair-or-deceptive-business-practices

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   What if I receive a consumer complaint about a business?

   • When we receive a consumer complaint about a business, we take a number of steps to: 1. Determine if the consumer’s rights may have been violated under the Consumer Protection Act, 2002 or other consumer protection laws for which the Ministry of Public and Business Service Delivery and Procurement is responsible.

   Consumer complaints and enforcement - Ontario.ca

   www.ontario.ca/page/consumer-complaints-and-enforcement

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   How do I send a complaint to Ontario?

   • Courier packages should be delivered by Canada Post or Purolator. Email: consumer@ontario.ca We will contact you by email, mail or phone within 15 business days. Complaints will be examined on a case-by-case basis to determine what action, if any, should be taken based on the facts and evidence available.

   Filing a consumer complaint - Ontario.ca

   www.ontario.ca/page/filing-consumer-complaint

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   How do I resolve a consumer complaint?

   • Contact the business on behalf of the consumer and try to find a solution. If the dispute is resolved, the process ends. If the dispute is not resolved, we move to step 3. 3. Respond to the possible violation by promoting compliance and/or enforcing the act. Actions can include:

   Consumer complaints and enforcement - Ontario.ca

   www.ontario.ca/page/consumer-complaints-and-enforcement

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   Which organizations take your complaints?

   • Here are some examples of organizations that will take your complaints: The Ontario Ministry of Government and Consumer Services deals with complaints related to consumer protection, business practices and public safety. The Better Business Bureau (BBB) receives complaints about local businesses.

   How do I make a consumer complaint? - Settlement.Org

   settlement.org/ontario/daily-life/consumer-protection/consumer-protection-basics/how-do-i-make-a-consumer-complaint/

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   How do I write a complaint letter to a business?

   • Make sure your letter or email includes: If you advise the business by phone, make sure to note the date and details of the conversation. In some cases, you may also include one of the province’s consumer complaint notices to help get a response from certain businesses.

   Filing a consumer complaint - Ontario.ca

   www.ontario.ca/page/filing-consumer-complaint

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9. settlement.org › ontario › daily-lifeHow do I make a consumer complaint? - Settlement.Org

   settlement.org › ontario › daily-life

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   Mar 3, 2020 · If you still do not get a satisfactory response from the company, you can contact a third party to file a complaint. Here are some examples of organizations that will take your complaints: The Ontario Ministry of Government and Consumer Services deals with complaints related to consumer protection, business practices and public safety.