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  1. Use Verizon's network status checker to troubleshoot and resolve issues with internet, TV, and phone services.

  2. Oct 14, 2024 · Do you have problems with your internet or streaming at the same time as the Fios TV issues? Could be a router issue. Have you tried powercycling the router and the Fios boxes in that order? If it is NOT an internal network connection problem, then it is most likely an internet connection problem. The router is the first suspect in such cases.

  3. With the Verizon Troubleshooter you can: Check for an outage in your area; Review your account for issues that might interrupt your service; Self-test your line and service quickly and securely; Do all this and more, without waiting! You can expect to fix most issues in the troubleshooter in under five minutes.

  4. @MichaelPNews NEW: Verizon statement to NBC News on Fios internet outages "A network issue early this morning disrupted service for some Verizon Fios customers in the Northeast for a short period of time. As soon as the issue was identified, our engineering teams quickly restored the service"

  5. Mar 20, 2024 · Verizon Fios problems can ruin your home life and turn all your favorite devices into paperweights. If you’re having issues with your Verizon cable or Verizon internet service, use this ...

    • Adam Mills
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  6. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.

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  8. Apr 20, 2024 · To wrap up, here are concise answers to some other common Verizon Fios internet questions I receive as a consumer tech expert: Why is my Fios internet working but Wi-Fi not? This indicates a router-specific issue rather than an internet outage. Confirm the router is powered on and broadcasting the network name (SSID). Reboot the router if needed.

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