Search results
Why it happens: Your Microsoft 365 subscription was about to expire, before you renewed. How to turn it off: After you renew your subscription, close all of your open Office applications and open them again to begin using them. You may have to sign in again with the Microsoft account that is associated with your subscription.
Is there a number I can call, because using this forum to figure out where my $75 went is really unprofessional on Microsoft's end. My subscription ran out, and I recently renewed it yesterday. I paid for the year. When I open word on my computer, it still says there is a problem with my account and will not allow me to use word.
To restore all features of Office, you'll need to fix the problem that's causing activation to fail. Step 1: Sign in to Office with the right account. If Office asks you to sign in, enter the account you used to buy Office. You'll see "We couldn't find any Office products" if you use the wrong address.
"ACCOUNT NOTICE. We've run into a problem with your Microsoft 365 subscription and need your help to fix it.” This message is often triggered by a problem with your Microsoft 365 subscription payment. For example, if your payment was declined due to an expired or cancelled credit card, your subscription may become expired or suspended.
If you're still getting notifications after renewing or buying Microsoft 365. You might still need to enter a product key, if you bought a physical box or card from a retail store. Even if you already paid for it, your subscription won’t actually start until you enter the product key on the box or card, or follow the link in your email receipt.
This article explains how to renew your Microsoft 365 subscription for personal or family use and what you can do after you renew. It also provides detailed troubleshooting help . If you need help managing your payment, see Add, update, or remove credit cards and other ways to pay .
People also ask
How do I renew my Microsoft 365 subscription?
Why is my Microsoft 365 subscription not working?
Should I reinstall my Office 365 subscription?
How do I know if my Microsoft subscription has been renewed?
What happens if my Microsoft 365 subscription expires?
How do I cancel my Microsoft 365 subscription?
Follow the prompts to install or reinstall the desktop apps. For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card.
