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      • The benefit statement is mailed to you shortly after you apply for benefits. The statement includes your access code (4-digit number), which is printed in the shaded area at the top of the benefit statement. Your access code is needed to submit your required bi-weekly reports.
      www.canada.ca/en/employment-social-development/programs/ei/ei-list/benefit-statement.html
  1. 6 days ago · The benefit statement is mailed to you shortly after you apply for benefits. The statement includes your access code (4-digit number), which is printed in the shaded area at the top of the benefit statement. Your access code is needed to submit your required bi-weekly reports.

    • Overview
    • On this page
    • How to access Employment Insurance services in MSCA
    • How to view information about your claims
    • How to submit and view your documents online
    • How to update your personal information
    • How to get your tax slips online
    • EI Program for self-employed people

    Employment Insurance services in My Service Canada Account

    •How to access Employment Insurance services in MSCA

    •How to view information about your claims

    •How to submit and view your documents online

    •How to update your personal information

    •How to get your EI tax slip online

    •EI program for self-employed people

    To access Employment Insurance (EI) services in My Service Canada Account (MSCA), you must register or sign in to MSCA.

    Once registered or signed in, select the "Employment Insurance" button on the MSCA welcome page.

    You can not apply for EI benefits in MSCA. To apply online, visit Employment Insurance benefits and leave.

    Register or Sign in to MSCA

    Once you have applied for EI benefits, you can view information about your claims in MSCA.

    View your claim status and message

    Select "View my claim status and message" to view:

    •your EI claim status

    •details about your claim

    •messages you have received

    Submit documents

    You can use our secure upload tool to electronically submit supporting documents for your EI claim. Select "Upload documents" to launch the tool.

    View my documents

    Select "View my documents" to view a list of documents that you've already submitted and the date they were submitted. If you wish, you can print a confirmation page showing this information.

    Use eForms to send information for your claim

    Select "Submit eForms" to launch the eForms service.

    Update your mailing address and telephone number Currently unavailable

    Select "Mailing address and telephone number" to update this information.

    You must let us know of any changes to your mailing address or telephone number to prevent delays in receiving your benefits.

    To receive your EI tax slip (T4E) by mail, make sure your mailing address is updated before January 1. Paper T4Es are mailed by the end of February using your mailing address in MSCA.

    You can inform us of a change of address up to 180 days in advance. To provide your future address and the effective date, select "Change" and then "My future mailing address and telephone number information".

    If your home address is different from your mailing address, call 1-800-206-7218 during business hours or visit a Service Canada Centre to update it. Your home address can't be updated online.

    Tax slips (T4E)

    Your EI tax slip (T4E) for the current tax year is available in MSCA the first week of February. Select "Tax slips (T4E)" to view it. The online T4E is an official document—print it and attach it to your income tax return.

    You can also access your T4Es for any claims you had during the last 6 years.

    Mailing options

    If you received EI benefits during the current tax year and don't wish to receive a paper T4E by mail, select "Tax slip mailing options". You can choose the online delivery option. You must do this by January 1 to avoid receiving your slip by mail.

    Paper tax slips are mailed by the end of February. Ensure that your mailing address is correct in MSCA

    View your agreement status, enter into, or end an agreement

    Select "Agreement status (self-employed)" to register for EI self-employed program agreement.

    If you are already registered, you can check the status or terminate your program agreement.

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  2. A benefit statement is mailed to you shortly after you apply for EI benefits. The statement includes your access code, a 4-digit number. You'll need your access code and your Social Insurance Number (SIN) to complete your EI reports.

  3. Mar 19, 2024 · You must provide a valid nine-digit Social Insurance Number. Please enter all nine digits as they appear on your Social Insurance Number card, with no spaces or hyphens. The Access Code is the four-digit code that was sent to you by mail shortly after you applied for Employment Insurance benefits.

  4. Your T4E: Statement of employment insurance and other benefits slip shows you the employment insurance and other benefits you received or repaid in the year, and any income tax that was taken off from these amounts. You’ll get a T4E if you received: COVID-19 related benefits (like the Canada Emergency Response Benefit (CERB))

  5. If you are receiving Employment Insurance (EI) benefit payments, you need to file a report every two weeks to inform Service Canada that you are still eligible for the next round of benefit payments. The most efficient way of doing it is by filling out your Service Canada EI report online.

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  7. Apr 18, 2022 · Service Canada will mail you a benefit statement with a 4-digit access code once your application is received. You’ll need the code and your SIN to continue your application. Keep in mind that receiving this statement doesn’t mean that a decision about your claim has been reached.

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