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6 days ago · You can find out when you must submit your bi-weekly reports using the Internet Reporting Service at www.canada.ca/EI-internet-reporting or the Telephone Reporting Service at 1 800 531-7555. You can also sign-in to My Service Canada Account to find out when you must submit your reports.
Service Canada offers an automated telephone service that provides general information about Canada Pension Plan (CPP) benefits, including how to apply. It is available 24 hours a day, 7 days a week. When you call, you can also use self-service options to: check your application status.
- On this page
- How to access pension benefits and services in MSCA
- Pension benefits you can apply for in MSCA
- How to view information about your application
- How to update your personal information
- How to submit and view your documents online
- How to get your tax slips online
•How to access pension benefits and services in MSCA
•Pension benefits you can apply for in MSCA
•How to view information about your application
•How to update your personal information
•How to submit and view your documents online
•How to get your tax slips online
To access pension benefits and services in My Service Canada Account (MSCA), you must register or sign in to MSCA.
Once registered or signed in, select the "Canada Pension Plan/Old Age Security" button on the MSCA welcome page.
Long term benefits for severe and prolonged disability
Canada Pension Plan (CPP) disability benefits
Benefit support for spouses or former spouses
CPP pension sharing CPP credit split
Retirement benefits based on earnings, CPP contributions and income
CPP retirement pension Old Age Security (OAS) pension
View your application status
Select "Application status" to view messages about your CPP, CPP disability benefits or OAS application status.
View your payment information
Select "Payment information" to view payment details. You can print an official proof of payment report of your CPP, CPP disability benefits and OAS benefits. You will be able to view your payment information for the current and last 2 years.
Note: OAS recipients will only be able to view their most recent payment. Contact OAS for a copy of your past payment information.
View your estimated CPP benefits
Update your banking information Currently unavailable
To change your banking information and select the date you want the change to take effect, select "Direct deposit".
Once you have made the change and received confirmation, you may use the link at the bottom of the page to view your changes right away.
You can share your direct deposit banking information between the CPP and the Canada Revenue Agency (CRA).
Note: It can take up to 30 days for changes to your banking information to take effect. To ensure your next payment is sent to your new account, give us your new banking information at least 30 days before your payment date.
It is not possible to change the information for foreign direct deposit online. To change your direct deposit, contact us to speak with one of our agents over the phone.
Submit supporting documents for CPP disability
You can upload supporting documents for a CPP disability application by selecting "Upload documents".
This service is only available for:
•Disability pension
•Post-retirement disability benefit
•Request for reconsideration for CPPD
Tax slips
If you received CPP/OAS benefits in the last 6 years, you can view and print your tax slips (T4A(P), T4A(OAS) and NR4) by selecting "Tax slips". Your online tax slip is an official document. You can attach it to your income tax return.
Mailing options
You can choose to receive your tax slips electronically or by mail by selecting "Tax slip mailing options".
Federal voluntary tax deductions
To view, start, change or stop a federal voluntary tax deduction, select "Federal voluntary tax deductions for CPP/OAS".
If Service Canada needs more information about your claim and cannot reach you by phone, a Service Canada agent will send you a toll-free number by email, asking you to call an agent.
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start and complete what you came to do ; view and manage your personal information for all benefits in one place ; find contact information if you require help
Change of address at Canada Revenue Agency. Taxes for Canadians and businesses. International tax and non-resident enquiries. Direct deposit and banking details.
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Dec 6, 2023 · The phone number for the Canada Pension Plan is 1-800-277-9914, and the phone number for Old Age Security is 1-800-277-9915. You can call these numbers to ask questions or get information about your benefits.
