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  1. The Desert Valley Hospital Financial Assistance Program applies to uninsured or underinsured patients who come to our facilities for emergency or other medically necessary treatment. This program provides financial relief to patients who qualify based on a comparison of their financial resources and/or income to Federal Poverty Level guidelines.

  2. Patients who qualify get some or all of their costs covered regardless of whether they have healthcare coverage, or are uninsured, or are underinsured. Have questions? For more information or if you need assistance, call our Hospital Business Office at 760-843-5000 .

    • What Are Indigent Care Programs, and What Do They Cover?
    • How Do Indigent Care Programs Work?
    • Is Indigent Care The Same Thing as Medical Debt Forgiveness?
    • Are There Additional Rules For Indigent Care?

    Indigent care programs provide charity care or free or low-cost medical treatmentat hospitals for people who can’t pay. This includes all emergency and medically necessary care. There are nearly 3,000 nonprofit hospitals in the U.S., according to the American Hospital Association, which is about half of the nation’s hospitals. Nonprofit hospitals i...

    To understand who qualifies for indigent care and how it works, it’s important to know that each hospital has its own financial assistance policies, eligibility rules, and application process. You might apply for indigent healthcare on the hospital website, over the phone, or with a financial representative or social worker at the hospital. The app...

    No. Both can reduce what you owe, but there are important differences. With indigent care, the hospital gives you a discount, which lowers your bill. Applying for or receiving charity care will not lower your credit score. Medical debt forgiveness, or debt cancellation, happens after your account is overdue, but the creditor — in this case, the hos...

    Even if you have private insurance, Medicare, or Medicaid, you can still apply for discounts on your care. The hospital may even help you apply for government health insurance, which may pay retroactively if you would have qualifiedwhen you received care. If you receive a hospital bill that you cannot pay, ask about indigent care or charity care ri...

  3. The estimate may vary based on your medical benefits or eligibility for the hospital’s program for discounts or free care. Launch the Price Estimator. For additional information about our price estimate tool and how it works, please read our frequently asked questions (FAQs) below or call us at (423) 431-1776.

  4. Desert Valley Hospital wants to make the billing process as simple as possible for you. Explore our interactive estimator tool to determine how much a service or procedure might cost.

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