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      • You’ll get your final bill 14 days after you’re disconnected. If your Direct Debit’s still active, we’ll take the money from your account as normal. If you've cancelled your Direct Debit then you’ll need to call us to pay your final bill.
      community.o2.co.uk/t5/Pay-Monthly/Final-bill/td-p/1561758
  1. You’ll get your final bill 14 days after you’re disconnected. You can check your final bill online via My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected.

    • Auto-Save

      If you're on an O2 Refresh or custom plan contract, once...

    • Refunds

      You can check your final bill in My O2 online, but not in...

    • Extras

      Get a little extra, on us. When you take out selected O2...

    • Bereavement

      Write to us at O2 Bereavement Team, PO Box Virgin Media O2...

  2. How do I pay my final bill? You’ll get your final bill 14 days after you’re disconnected. If your Direct Debit’s still active, we’ll take the money from your account as normal. If you've cancelled your Direct Debit then you’ll need to call us to pay your final bill.

  3. Oct 5, 2020 · Just leave your direct debit in place until the final bill has been paid. You will be emailed the amount you owe (if any) 14 days before the bill needs to be paid.

  4. Your final O2 bill. You’ll get your final bill 14 days after you’re disconnected. You can check your final bill online in My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected.

  5. Jul 15, 2022 · You can check your final bill online in My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected. Your final bill might be higher than your previous bills as it includes: the final cost of line rental. any outstanding charges.

  6. Jan 14, 2022 · I cancelled my account and ported my number to another provider and have not received a final bill after nearly a month. I have contacted customer services and they have no answer for me other than forwarding the wording on the website saying I will get a bill within 14 days of cancelling.

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  8. You can check your final bill in My O2 online, but not in the My O2 app, as it will stop working once you’re disconnected. If your final bill is in credit, we’ll refund you automatically within the next 30 days to the account or card you usually pay your bill from.

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