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  1. If you decide to leave us, you’ll need to give 30 days ’ notice. You can cancel your contract from your My O2 account or call 202 free from your O2 phone. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.

    • Auto-Save

      If you're on an O2 Refresh or custom plan contract, once...

    • Refunds

      You can check your final bill in My O2 online, but not in...

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      Or add one to your monthly bill. Go to My O2. Take your...

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      Our Bereavement and Critical Illness team can help with...

  2. Oct 5, 2020 · Just leave your direct debit in place until the final bill has been paid. You will be emailed the amount you owe (if any) 14 days before the bill needs to be paid. I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion.

  3. You can check your final bill online in My O2, but not in the My O2 app, as it’ll stop working once you’re disconnected. Your final bill might be higher than your previous bills as it includes: the final cost of line rental; any outstanding charges; any cancellation fees. Sometimes your final bill can be produced in credit. If this happens ...

  4. If you decide to leave us, you can cancel your contract any time by calling 202, free from your O2 phone, and giving 30 days’ notice. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave. And, you’ll need to make sure you use up any credit ...

  5. Jan 14, 2022 · Yes you will be sent it by email and payment is due 14 days after you receive it. I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

  6. By Phone: You can get a PAC Code by calling O2. To do this, call them on: For O2 Pay Monthly, dial 202 (or 0344 8090202 from any other phone) For O2 Pay As You Go, dial 4445 (or 0344 8090222 from any other phone) You'll need to call during O2's opening hours (Monday-Friday 8am-9pm, Saturday 8am-8pm, Sunday 8am-6pm).

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  8. Jul 5, 2021 · Options. 05-07-2021 13:53. I've left my O2 pay monthly contract, and want to pay my final bill. There are two phone numbers in payment reminder email. 0844 809 0202 is a recorded message saying it doesn't exist. 0800 588 4217 seems to be for PAYG customers. The help website is a maze of loops designed to hide any contact details from customers ...

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