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  1. A legitimate PayPal email will always greet you by your first and last name. Typos/Poor Grammar Emails sent by popular companies are almost always free of misspellings and grammatical errors. False Sense of Urgency Many scam emails tell you that your account will be in jeopardy if something critical is not updated right away.

  2. The fraudster wants your camera AND your payment but hasn’t actually paid you at all. Before sending anything, login to PayPal and check that you received a payment. To report a suspicious email or website, forward it to phishing@paypal.com and we’ll investigate it for you. After you send us the email, delete it from your inbox.

  3. Some fraudsters try to trick you into thinking you've received a payment for an order. They want what you're selling for free. Before you ship anything, log in to PayPal and check that you actually received a payment. We'll never ask you to share a tracking number by email. If you received a payment, you’ll always see it in your PayPal activity.

  4. Uses impersonal, generic greetings, such as "Dear user" or "Dear [your email address]." Our emails will always address you by your first and last names or by your business name. We never say things like "Dear user" or "Hello PayPal member." Asks you to click on links that take you to a fake website. Always check links in an email before you ...

  5. An authentic PayPal email contains our company logo and a checkmark in your email inbox view. This helps you quickly recognize a legitimate PayPal email and more easily identify phishing messages. Many email service providers like Apple, Gmail, and Yahoo support companies using their logo to help consumers identify real messages.

  6. Fraudsters may use PayPal to send you an invoice or money request that looks real so you’ll call them. If you don't recognize the requestor, ignore the request and don’t call any included phone numbers. Go to our Contact Page to connect with customer service. Please forward the email to phishing@paypal.ca and then delete it.

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  8. Sep 2, 2021 · Here are some of the signs to help you spot a fake PayPal email: A generic greeting, like "Dear user" or "Hello, PayPal member." We’ll never send an email with a generic greeting. We’ll always greet customers with their first and last name or the business name on their PayPal account.