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Select the My Forms button. Enter your Conestoga email and network password. If you select Program Withdrawal / Transfer, you must first submit a Withdrawal form before you can submit your Request for Refund. Visa Refusal (International students only), you will need to upload a copy of your Visa refusal letter.
- Student Forms
These online forms are available for Continuing Education...
- Email
All students and employees are provided with an Office365...
- Payments & Invoicing
Payments can be made through the Student Portal using Visa,...
- Fees, Refunds, Withdrawals
A fee of $0.52 per student credit hour is charged to a...
- Student Forms
These online forms are available for Continuing Education (CE) students who are enrolled part-time and Conestoga alumni. Current full-time students should access forms through Student Portal (see above) to ensure forms are completed accurately. Application to graduate. Consent for release of personal information. Fee exemption request.
- PROCEDURE STATEMENT:
- SCOPE:
- Compulsory Ancillary Fees
- Optional Ancillary Fees
- Course
- Cohort Program
- Late Fee
- Program of Study
- Student Fee Invoice
- Tuition Deposit
- Withholding Fee
- Associate Registrar
- Director, Registrarial Services
- Manager, Client Services and Student Fees
- Fees Clerk/Fees Officer
- Records Officer
- Student
- PROCEDURE:
- Program Withdrawal (First -Year/First Level Domestic Student)
- Program Withdrawal (All Students in Levels Beyond Level One)
- Course Withdrawal
- Exceptions to the Withholding of Fees (Refunds)
- REFERENCES:
This procedure defines the process for and consequences of a student-initiated withdrawal. The timing of these actions determines the student’s enrolment status and the effect on the student academic record.
This procedure applies to all cohort students except for students registered in Apprenticeship programs and McMaster BScN program offered through Conestoga.
Ancillary fees that a student is required to pay to enrol in or successfully complete a course or program of instruction. There are two types of compulsory ancillary fees: Program ancillary fees are compulsory for students in applicable programs; and Institutional ancillary fees which are compulsory for all students.
Fees for services that students may choose to access.
A distinct and discrete teaching and learning activity, containing content that has been approved by an expert source, usually structured to be delivered over an identified period of time, with measurable learning outcomes, and evaluation.
An intake of a group of students registered in a specified program of study with a defined start and completion date.
A non-refundable fee assessed to student accounts in default.
A planned and coordinated selection of courses delivered to an identified student body leading to a certificate, diploma, degree or other document awarded by the Board of Governors.
An accounting record of charges for tuition, compulsory and optional ancillary fees.
An amount that is paid as part of the student’s total tuition fees for the academic year to hold a place in a program. It is a non-refundable fee.
A fee assessed if a student withdraws after the start of the term and prior to the withdrawal date for a refund.
Ensures procedures, processes and timelines are adhered to. Maintains the accuracy and confidentiality of all student records.
Interprets and ensures administration of MCU policies and college fee policies and procedures. Ensures fee schedules are prepared, fee assessments/invoices are prepared, fees are collected, and refund processes are developed and adhered to.
Ensures refund processes are communicated. Ensures adherence to refund procedures and processes.
• Primary contact to clarify refund information and processes.
• Enters withdrawal information following established procedure and processes ensuring accuracy and confidentiality of student records.
Follows program withdrawal and refund dates. Indicates in writing their intent to withdraw within the dates. Failure to attend/participate or denied OSAP assistance does not constitute a withdrawal.
Refunds will not be issued to students with a credit balance on their account who are enrolled in a future term with fees owing. Credit balances will be applied to future terms with fees owing. Full-time students dropping courses by the refund deadline date may affect their status in the program. If as a result of a course drop, the student’s s...
If a ‘No to Confirm’ withdrawal is received by the admission officer prior to the deposit due date: student will be deregistered; any fees paid will be refunded. If withdrawal is received by the admission officer after the deposit due date but prior to the program start date: student will be withdrawn; fees paid will be refunded less the non-refund...
If withdrawal is received by the records officer after the deposit due date but prior to the fees due date and course enrollment: student will be withdrawn from the current and future term(s); fees paid less the non-refundable tuition deposit fee will be refunded. If withdrawal is received by the records officer after deposit and fees due dates but...
If a student drops a course before Course Add/Drop date enrolment is not recorded on the student record; fees for the course are adjusted if a full-time cohort student’s status changes to part-time. course fees for part-time cohort students are refunded less the withholding fee. If a student drops a course after the Course Add/Drop date and prior t...
Students who withdraw from their full-time studies after the refund deadline due to extenuating circumstances such as illness, accident or personal/family crisis may wish to request a review of the withholding of fees. Requests must be submitted in writing, along with supporting documentation, to the Office of the Registrar at: FeeExceptions@cones...
International Student Withdrawal and Refund Procedure Student Enrolment Procedure Full Time Cohort Programs Student Fee Invoicing and Payment Procedure Student Fees Policy
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All students and employees are provided with an Office365 (O365) email account. O365 accounts are hosted by Microsoft and include: 1 TB of document storage in your OneDrive. Document sharing and collaborationwith other students using Word, Excel, PowerPoint and more. Your email is formed with your Condor ID and the @conestogac.on.ca suffix.
Payments can be made through the Student Portal using Visa, MasterCard, or debit. Log in to the Student Portal. To pay your invoice: Select the 'Financial' tab, then select 'Program Fees Payment'. In the 'Amount to Pay' box at the bottom of the page, enter the amount. Select 'Continue' and follow the instructions to pay through the Student ...
A fee of $0.52 per student credit hour is charged to a maximum of $24.96 per course. Continuing Education students enrolled in course categories 1, 2 will be charged $0.24 per credit hour to a maximum of $11.52 per course. This fee contributes to the provision of essential academic, career, and wellness services and supports for students ...
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