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Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
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Have questions about how to report a lost or damaged PRESTO card? Get the answers to some of our most asked questions. My card is lost or damaged, how do I get a replacement physical PRESTO card? Can I transfer the balance from my lost or damaged physical card to another card?
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Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option...
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While online or speaking with PRESTO, you can choose to order a replacement card for $6. The replacement card will be sent out by mail to the address in the account profile and will take 7-10 business days to arrive.
You may add your existing physical PRESTO card to PRESTO in Google Wallet, or obtain a PRESTO card in Google Wallet directly from the PRESTO App or Google Wallet. Customers who choose to use PRESTO in Google Wallet will pay their fares by tapping their digital PRESTO card stored on their smartphone or smartwatch device (i.e., stored in their ...
People also ask
How do I report a lost or stolen Presto card?
Where can I buy a new Presto card?
How do I cancel my Presto card?
Can I transfer my card balance from a cancelled Presto card?
How long does it take to transfer a Presto card?
Do I need to cancel my Presto in Google Wallet Card?
Follow the steps below if you do have an online PRESTO account and wants to transfer card balance or transit pass from lost card to a new replacement card: 1. Buy a new replacement Presto card "In-Person" at Presto fare vending machine, shoppers Drugmart, customer service desk (Subway stations).