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- Log in to your PRESTO account and you will see your balance on the main page. Your online balance can take up to 24 hours to update after you take transit or load your card.
www.prestocard.ca/en/about/presto-physical-card/checking-your-balance
Have questions about how to load your PRESTO card, setup Autoload and check your card balance? Get the answers to some of our most asked questions here.
Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
Jun 23, 2024 · Learn how to easily check your Presto Card balance online, via the app, or at station kiosks. Stay updated on your transit funds with simple steps.
If you want to try it yourself, log into your presto account, mark your old card as lost/damaged, buy a new card (from a presto machine/shoppers), don't register the new card, and on your presto account, transfer the balance to your new card.
Where and how do I get my Proof-of-Payment? You must get your Proof-of-Payment where you pay your fare at the start of your journey. Your tapped PRESTO card' PRESTO Ticket, or debit or credit card is your POP.
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If you still have money on your card or your PRESTO Ticket is still valid, please speak to a Customer Service Agent or Collector. If your PRESTO card or Ticket is declined on a vehicle, you will need to pay your fare by cash. This is because the Operator isn’t able to verify why your card has been declined.