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      • Log in to your PRESTO account and you will see your balance on the main page. Your online balance can take up to 24 hours to update after you take transit or load your card.
      www.prestocard.ca/en/about/presto-physical-card/checking-your-balance
  1. Have questions about how to load your PRESTO card, setup Autoload and check your card balance? Get the answers to some of our most asked questions here. Where can I load my card or check my balance?

  2. You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.

  3. Make a payment(s) using our online system. (Credit cards and e-checks are accepted; some fees may apply. One-time and recurring payments are also available.)

  4. You can register your Presto Card online at PrestoCard.ca. Registration has many benefits: 1. Registered PRESTO cards can be replaced if lost or stolen and the cash balance will be restored. 2. You can access their public transit usage statement online to help with a claim for federal public transit tax credit.

  5. Where and how do I get my Proof-of-Payment? You must get your Proof-of-Payment where you pay your fare at the start of your journey. Your tapped PRESTO card' PRESTO Ticket, or debit or credit card is your POP.

  6. People also ask

  7. Simply tap with a PRESTO card, credit or debit, or PRESTO in Google Wallet at every transfer point, and a discount will be automatically applied to your payment method. One Fare discounts are not available with PRESTO Tickets, PRESTO E-Tickets and GO Transit E-Tickets.