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- Log in to your PRESTO account and you will see your balance on the main page. Your online balance can take up to 24 hours to update after you take transit or load your card.
www.prestocard.ca/en/about/presto-physical-card/checking-your-balance
Check the balance of your physical PRESTO card at PRESTO vending machines at TTC subway stations, OC Transpo stations, GO Transit stations and UP Express stations. Find a PRESTO Vending Machine. In person. Check your balance in person at a Customer Service Outlet or Shoppers Drug Mart location.
- Refunds
You can get a refund on your card balance by completing our...
- Refunds
You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.
Have questions about how to load your PRESTO card, setup Autoload and check your card balance? Get the answers to some of our most asked questions here. Where can I load my card or check my balance?
You can register your Presto Card online at PrestoCard.ca. Registration has many benefits: 1. Registered PRESTO cards can be replaced if lost or stolen and the cash balance will be restored. 2. You can access their public transit usage statement online to help with a claim for federal public transit tax credit.
You can get a new PRESTO in Mobile Wallet card through the PRESTO app, your Apple Wallet or your Google Wallet. If you get a new PRESTO in Mobile Wallet card through the PRESTO app while signed into your PRESTO account, it will be added to your account right away.
Access your benefits by verifying your identity online or in person. Verifying who you are is required before claims are reviewed and benefits are released. Get started here.
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How do I check the balance on my PRESTO card? Will my TTC monthly pass on PRESTO still be available if I lose my PRESTO card? For the 12-Month Pass, why am I charged on the 23rd day of the month prior to the month for which the pass is valid, instead of on the 1st day of the month the pass is valid?