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- Log in to your PRESTO account and you will see your balance on the main page. Your online balance can take up to 24 hours to update after you take transit or load your card.
www.prestocard.ca/en/about/presto-physical-card/checking-your-balance
Have questions about how to load your PRESTO card, setup Autoload and check your card balance? Get the answers to some of our most asked questions here. Where can I load my card or check my balance?
You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.
If you want to try it yourself, log into your presto account, mark your old card as lost/damaged, buy a new card (from a presto machine/shoppers), don't register the new card, and on your presto account, transfer the balance to your new card.
You can get a new PRESTO in Mobile Wallet card through the PRESTO app, your Apple Wallet or your Google Wallet. If you get a new PRESTO in Mobile Wallet card through the PRESTO app while signed into your PRESTO account, it will be added to your account right away.
You can choose to have your benefit payments issued to a convenient and secure prepaid debit card issued by Money Network/My Banking Direct, a service of Flagstar Bank, N.A. Here are answers to common questions about how the card works. For more information, read the FAQ provided by Money Network/My Banking Direct (downloadable PDF).
People also ask
Where can I Find my Presto card balance?
How do I get a Presto card refund?
What if my Presto ticket (TTC only) is not working?
What if my Presto card is lost or stolen?
How do I reactivate a lost or damaged Presto card?
How do I unblock my Presto card?
Need in-person help with an unemployment claim? Click here to schedule an appointment at your local One-Stop Career Center. Access your benefits by verifying your identity online or in person.
