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  1. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card. If you added your PRESTO in Mobile Wallet card to your PRESTO account, you can recover your card by signing in to the PRESTO app on a new device ...

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  2. Online. Log in to your PRESTO account and you will see your balance on the main page. Your online balance can take up to 24 hours to update after you take transit or load your card. Sign in or Create an account . By phone. Check your balance through our automated phone system. Call us at 1-877-378-6123. General. Contact Us. Accessibility.

  3. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  4. If you registered your PRESTO in Google Wallet card to your PRESTO account, you can recover your card by signing into the PRESTO app on a new device, removing the card from your old device and adding it to the new device.

  5. If you register your digital PRESTO card to a PRESTO account, you can use the PRESTO app to recover your card and balance if you lose your phone. The PRESTO app lets you load your card with a Saved Payment Method.

  6. If you want to try it yourself, log into your presto account, mark your old card as lost/damaged, buy a new card (from a presto machine/shoppers), don't register the new card, and on your presto account, transfer the balance to your new card.

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  8. www.ttc.ca › Fares-and-passes › PRESTO-on-the-TTCPRESTO on the TTC

    Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.

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