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  1. You can check your card balance in real time with the PRESTO app. Once you sign in, tap the icon in the bottom right corner of your screen to check your balance. Learn how to check your balance and transfer window in real-time through the PRESTO app

  2. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  3. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  4. If you do not have a My PRESTO Account, you will need to call the Application & Support Centre at 416-338-8888, so the Fair Pass discount can be applied to your new card. Eligible residents will receive a 12-month Fair Pass discount programmed onto their PRESTO Card Number.

  5. If you registered your PRESTO in Google Wallet card to your PRESTO account, you can recover your card by signing into the PRESTO app on a new device, removing the card from your old device and adding it to the new device.

  6. www.ttc.ca › Fares-and-passes › PRESTO-on-the-TTCPRESTO on the TTC

    If you would like to set up your Autorenew using your bank account (pre-authorized debit), please use a paper form. If you set up Autorenew in the first 14 days of the month, the current month’s pass will be added to your card and a monthly pass will automatically be added every month.

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  8. www.ttc.ca › Fares-and-passes › PRESTO-on-the-TTCTTC Monthly Pass on PRESTO

    Frequently asked questions about purchasing and using TTC's Monthly Pass on PRESTO.

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