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You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card. If you added your PRESTO in Mobile Wallet card to your PRESTO account, you can recover your card by signing in to the PRESTO app on a new device ...
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Have a question or need some help with PRESTO? Get in touch...
- Checking your Balance
You can check your card balance in real time with the PRESTO...
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You can check your card balance in real time with the PRESTO app. Once you sign in, tap the icon in the bottom right corner of your screen to check your balance. Learn how to check your balance and transfer window in real-time through the PRESTO app
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
If you do not have a My PRESTO Account, you will need to call the Application & Support Centre at 416-338-8888, so the Fair Pass discount can be applied to your new card. Eligible residents will receive a 12-month Fair Pass discount programmed onto their PRESTO Card Number.
If you want to try it yourself, log into your presto account, mark your old card as lost/damaged, buy a new card (from a presto machine/shoppers), don't register the new card, and on your presto account, transfer the balance to your new card.
If you registered your PRESTO in Google Wallet card to your PRESTO account, you can recover your card by signing into the PRESTO app on a new device, removing the card from your old device and adding it to the new device.
People also ask
How do I Check my Presto card balance?
Can I transfer my card balance from a cancelled Presto card?
What if my Presto card is lost or stolen?
How do I reactivate a lost or damaged Presto card?
How do I recover my Presto in Mobile Wallet Card?
How do I transfer a Presto card?
How do I check the balance on my PRESTO card? Will my TTC monthly pass on PRESTO still be available if I lose my PRESTO card? For the 12-Month Pass, why am I charged on the 23rd day of the month prior to the month for which the pass is valid, instead of on the 1st day of the month the pass is valid?