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- Transfer to a new card you bought online: Select the cancelled/lost card Choose “Report lost card” from the quick links on the left hand side Select “Cancel this card and buy a new card online”and follow the prompts Remember or write down the PIN you set when ordering. Your card will be delivered in 7-10 business days.
www.prestocard.ca/en/about/report-lost-card
Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
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Have a question or need some help with PRESTO? Get in touch...
- Checking your Balance
Check the balance of your physical PRESTO card at PRESTO...
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Check the balance of your physical PRESTO card at PRESTO vending machines at TTC subway stations, OC Transpo stations, GO Transit stations and UP Express stations. Find a PRESTO Vending Machine. In person. Check your balance in person at a Customer Service Outlet or Shoppers Drug Mart location.
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
You can either convert an existing PRESTO card or get a new PRESTO in Google Wallet card and set it to the appropriate fare type (e.g. Youth). To convert your kid's card, as a parent, sign in to the PRESTO App on your kid's phone (you might need to install the PRESTO App if it's not already there).
Jun 23, 2024 · Here’s a quick rundown: Online: Check your balance and load funds through the PRESTO app or website. Offline: Set up automatic reloading, or top up your card in person at customer service outlets, self-serve reload machines, or by phone (requires a saved payment method). How to Check Presto Balance !!
Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.
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Frequently asked questions about purchasing and using TTC's Monthly Pass on PRESTO. About the TTC. Transparency and accountability.