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Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
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Have a question or need some help with PRESTO? Get in touch...
- Checking your Balance
Check the balance of your physical PRESTO card at PRESTO...
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Check the balance of your physical PRESTO card at PRESTO vending machines at TTC subway stations, OC Transpo stations, GO Transit stations and UP Express stations. Find a PRESTO Vending Machine. In person. Check your balance in person at a Customer Service Outlet or Shoppers Drug Mart location.
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
You can either convert an existing PRESTO card or get a new PRESTO in Google Wallet card and set it to the appropriate fare type (e.g. Youth). To convert your kid's card, as a parent, sign in to the PRESTO App on your kid's phone (you might need to install the PRESTO App if it's not already there).
You can get a new PRESTO in Mobile Wallet card through the PRESTO app, your Apple Wallet or your Google Wallet. If you get a new PRESTO in Mobile Wallet card through the PRESTO app while signed into your PRESTO account, it will be added to your account right away.
Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.
People also ask
Where can I Find my Presto card balance?
How do I transfer a Presto card?
Can I transfer my card balance from a cancelled Presto card?
What if my Presto card is lost or stolen?
How do I cancel a Presto card?
Where can I buy a replacement Presto card?
You can quickly and easily add a new PRESTO card to Apple Wallet by opening the Apple Wallet app, tapping the (+) button, selecting “Transit Card,” and following the instructions. When you’re boarding, the bus, simply wake up your iPhone and tap it on a PRESTO device to pay your fare.