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- Transfer to a new card you bought online: Select the cancelled/lost card Choose “Report lost card” from the quick links on the left hand side Select “Cancel this card and buy a new card online”and follow the prompts Remember or write down the PIN you set when ordering. Your card will be delivered in 7-10 business days.
www.prestocard.ca/en/about/report-lost-card
Transfer to a new card you bought online: Select the cancelled/lost card; Choose “Report lost card” from the quick links on the left hand side; Select “Cancel this card and buy a new card online” and follow the prompts; Remember or write down the PIN you set when ordering. Your card will be delivered in 7-10 business days.
- Contact Us
Have a question or need some help with PRESTO? Get in touch...
- Checking your Balance
Online. Log in to your PRESTO account and you will see your...
- Contact Us
Online. Log in to your PRESTO account and you will see your balance on the main page. Your online balance can take up to 24 hours to update after you take transit or load your card. Sign in or Create an account . By phone. Check your balance through our automated phone system. Call us at 1-877-378-6123. General. Contact Us. Accessibility.
Have questions about how to load your PRESTO card, setup Autoload and check your card balance? Get the answers to some of our most asked questions here. Where can I load my card or check my balance?
If you registered your PRESTO in Google Wallet card to your PRESTO account, you can recover your card by signing into the PRESTO app on a new device, removing the card from your old device and adding it to the new device.
Jun 23, 2024 · Learn how to easily check your Presto Card balance online, via the app, or at station kiosks. Stay updated on your transit funds with simple steps.
Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.
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If you do not have a My PRESTO Account, you will need to call the Application & Support Centre at 416-338-8888, so the Fair Pass discount can be applied to your new card. Eligible residents will receive a 12-month Fair Pass discount programmed onto their PRESTO Card Number.