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Our goal is to satisfy our Members and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with Virgin Plus, click here for more options. Contact Virgin Mobile Canada. We're here to help. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.
Download and open the My Account app. Hit Pay Now. Enter the Amount you want to pay. Hit Select a method of payment. Select a saved credit card (you have to be logged in) or enter relevant CC info. Review and submit. What you'll need: My Account app. A MasterCard, Visa or American Express credit card, issued in Canada.
Here's how: Hit on the Settings icon located at the top right corner. To make any changes, hit the number you want to edit. Scroll down to Manage Feature Settings. Click Change next to the My Buddies feature. Make your changes, pick nicknames for your Buddies, and pick Save. 3 I’m going over my plan usage limit.
To filter your bill: Select the Filter List dropdown button. Check the box next to each charge type you’d like to see – you can choose more than one if you like. Select View. Now only the charge types you selected will be displayed in your bill, while any others will be hidden.
About our billing and payments help and support page. Here you’ll find support to help you understand how your billing works and how to pay your bills. Whether you’re looking to change your account details, find help when your circumstances have changed or finding out how to make a payment, all you need to do is choose a category that you ...
Make a payment in My Virgin Media. Make a payment using our dedicated automated payment service on 0800 064 3777 *. If none of the above are working, call us on 150 from your Virgin Media Phone, or 0345 454 1111* from any other phone. If you think you’ve used the incorrect bank account details when paying via bank transfer, you’ll need to ...
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Get in touch with Virgin Media for support and assistance with your account, billing, and technical issues.
