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What I-PASS Customers Need to Know I-PASS customers with transponders qualify for a lower rate on their unpaid tolls, but that lower rate requires a few things: Transponder Present–Customers must have a transponder properly mounted in the vehicle to receive the I-PASS rate. As a courtesy, I-PASS customers do receive an exemption of up to five ...
- About I-Pass
I-PASS is an electronic toll collection system that allows...
- About I-Pass
Notice that the activation sticker has the activation number and the I-PASS serial number on it. Those 2 numbers are needed to activate your I-PASS device. b) Call 800-926-6500, or go to www.illinoistollway.com, log into your account and follow the prompts. If you do not have an account, you will need to create one first.
- Overview
- Online
- Over the Phone
- Jewel-Osco & Road Ranger
- By Mail
- Customer Service Center
An Illinois I-PASS makes paying tolls quick and easy. No need to spend precious minutes counting coins when you could be on the road heading to your destination. What makes this even better is that there are so many ways to apply for an I-PASS, whether that be online, over the phone, or in person. Keep reading as we take you through all of the different ways you can get your I-PASS transponder and where specifically you can go to buy one. Soon you’ll be cruising along the Illinois toll roads without a single toll-related worry.
Sign up for an account at
and fill out an online application to order your I-PASS.
Call (800)-824-7277 to order an I-PASS transponder over the phone.
Visit your local Jewel-Osco or select Road Ranger locations to pick up an I-PASS in person.
Go to an I-PASS Customer Service Center (mostly located in Oases rest stops) to speak to a representative and fill out an I-PASS application.
Go to the Illinois Tollway website and create an account.
and click the “Get I-PASS” option to get to the I-PASS information page. Select “Open I-PASS Account” to create an account. Fill in the necessary information, including your name, email address, and a password and security question.
After you’ve entered your information, verify your email address by clicking on the link they send to your email.
Enter the number of transponders you need.
In addition to this, specify whether or not this is a personal or business account you’re setting up. Keep in mind that you have the option to register multiple vehicles to a single I-PASS account. So if you don’t want to order multiple I-PASSes, you have the option to just buy 1 and move it between vehicles.
Fill out your personal information.
You’ll be led through a series of automated prompts and will be asked which service you’re in need of. This number is available 24 hours a day, 7 days a week.
Services that can be used over the phone include getting an account application, opening a new account, getting an I-PASS, and activating your transponder.
If you have a question and want to talk to customer service, they’re available from 7 a.m. to 5 p.m. on weekdays.
Follow the prompts and provide the information needed to set up your account. This includes things such as your name, address, phone number, and driver’s license number. The address you enter is where they’ll ship your transponder, so confirm that what you’ve entered is correct before moving on.
Visit your nearest Jewel-Osco to get an I-PASS.
Pick up an I-PASS transponder on your next visit to the grocery store. Nearly 200 Jewel-Osco locations in Illinois provide I-PASS and I-PASS gift cards. Some of these locations include:
140 W. Lake Street, Addison
1127 S. York Street, Bensenville
750 W. Army Trail Road, Carol Stream
819 S. Elmhurst Road, Des Plaines
and fill it out completely with all of the necessary information. Fill out your personal information as well as the information of the vehicles you’ll be registering to add to your I-PASS.
Double-check to make sure all of your information is filled out correctly.
The address you enter is where your transponder will be sent, so make sure that this is accurate.
Download the application en Español
Enter your card information or write a check.
If you plan on mailing in your application, you have the option to pay the fee for your I-PASS and initial balance either by debit/credit card or check. If you choose to pay by card, write your card information in the designated area. If you’d rather send in a check, address it to Illinois Tollway.
Find an I-PASS Customer Service Center near you.
There are many Customer Service Centers around Illinois. Most of them are located within Oases rest stops, which are located along major highways and tollways throughout the state. Hours may vary depending on your location, so check the locations and hours below.
Weekdays 7 AM to 6 PM
The Tollway's Central Administration Building
2700 Ogden Avenue in Downers Grove, IL
Tri-State Tollway (I-294/I-80), Milepost 1
Mar 11, 2024 · According to the Illinois Tollway, the sticker tags will be immediately ready for use on their roadways once it is linked to an I-PASS account, which can be done via the Tollway's mobile app or ...
Feb 10, 2024 · Here are a number of common questions, with the answers provided by the Illinois Tollway. How can drivers get their $10 deposit back? If a customer is proactively swapping their I-PASS transponder ...
I-Pass Transponder Registration & Activation. Create I-Pass account. Go to Service. Provided by.
People also ask
How do I Activate my I-Pass transponder?
How do I get an I-Pass transponder in Illinois?
How long does it take to activate a transponder?
Do I need to switch to I-pass if I have a transponder?
How does a $10 Transponder deposit work in Illinois?
How do I dispose of old I-Pass transponders?
I-PASS is an electronic toll collection system that allows drivers to pay tolls on Illinois Tollway roads.
