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  1. If you fall behind in your support payments, contact our office right away. Send a message through FRO Online or call: Toronto: 416-326-1817. Toll-free: 1-800-267-4330. Toll-free TTY: 1-866-545-0083. You may also send a letter to: Family Responsibility Office. Ministry of Children, Community and Social Services.

  2. Call FRO and select the option for automated information: Toronto: 416-326-1817. Toll-free: 1-800-267-4330. Toll-free TTY: 1-866-545-0083. To use FRO ’s automated information line, you will need your: personal identification number (PIN) seven-digit case number you received from FRO after your case was first registered.

  3. change the terms of support orders or domestic contracts, including the support amount; get involved in child custody or access issues; Get information about your payments online. Get online access to your Family Responsibility Office case information and access information about your support payments. Register your case. FRO enforces: support ...

  4. Toll-free: 1-800-267-4330, or. Toll-free: 1-866-545-0083. You may also sign up for FRO online to update your contact information and to receive information about your support arrears. If the FRO decides to start an enforcement court case against you, you will be charged administrative fees.

  5. Child support is money paid by one parent to the other to assist with the costs of care of their child. The amount of child support is determined by guidelines and is based on the payor’s income, the number of children and the province the payor lives in. Whether the parents were married or not is irrelevant. It is possible that a person who ...

  6. Child support is the amount of money that one parent pays to the other parent to help pay for the costs of caring for the child. Usually, the “payor parent” either spends less time with the children or, if they spend an equal amount of time with the children, makes more money. A parent can be a birth parent, non‑birth parent, adoptive ...

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  8. Some people make a separation agreement without going to court and later need help enforcing it. To get the FRO to enforce your separation agreement, you must: Attach your most current separation agreement to a Form 26B: Affidavit for Filing Domestic Contract or Paternity Agreement. Take it to the local courthouse. You can.

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