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      • The easiest way to get into the app is to turn off your Wi-Fi and we'll log you in automatically. But, if you're using Wi-Fi (that's you Internet, Home Phone and Tablet Members) you'll need to use your Virgin Plus number and My Account password to login.
      www.virginplus.ca/en/support/my-benefits-app-support.html
  1. You can access the My Account app 24/7/365 using your phones browser at https://myaccount.virginplus.ca/mobile or you can access your account from your computer or tablet at virginplus.ca/myaccount. For the best experience, upgrade your phone to a shiny new smartphone and download the My Account app from your app store.

    • Sign Up and Login
    • Profile and Settings
    • Using Benefits
    How do I log into the My Benefits app? First, make sure you're connected to the Virgin Plus network or WiFi. How you log in will depend on if you are on the Virgin Plus network or on WiFi.
    How do I turn off my WiFi? Head to Settings > WiFi. Turn off your WiFi. Don't forget…. If you're a Internet, Home Phone or Tablet only Member, you'll need to be on Wi-Fi to use the My Benefits app.
    How do I customize what Benefits I want to see in Just for You? Head to My Profile and tap to edit your favourites then select the categories you want to see more of.
    How do I turn on or off push notifications? You can manage your push notifications by going to Settings> Push Notifications.
    How do I redeem coupons and promo codes? Tap the Benefit you want to redeem then tap the Get this button. Your coupon/promo code will appear on the screen and will automatically be saved to My Bene...
    Where are all my coupons and promo codes saved? Head to the menu and hit My Benefits. All your Benefits are saved here. Once you've used a Benefit, tap on the 3 dots on the right, and then tap on M...
    Can I share my coupons/promo codes with friends and family? Member Benefits are exclusive to Virgin Plus Members. Your friends and family can get hooked up with Member Benefits by joining Virgin Pl...
    The My Benefits app isn't showing any Benefits nearby on the map. Are there any Benefits that I can redeem online instead? Yep! Look for the Online label on Benefits you've saved. Tap a Benefit you...
  2. Download apps by Virgin Plus, including Virgin Plus TV, My Benefits, Virgin Plus TV and many more.

  3. The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your…

  4. Oct 28, 2024 · Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app. - Check your account balance, view, download, print and pay your bill. -...

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  5. Apr 17, 2015 · The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app.

  6. Head to My Account and log in to check your eligibility. You can also check your eligibility right on your phone by downloading and opening the My Account app. You can upgrade your phone at any time by paying the full retail price of a new one, just pop into any Virgin Plus store to see our hot phones.

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