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      • The easiest way to get into the app is to turn off your Wi-Fi and we'll log you in automatically. But, if you're using Wi-Fi (that's you Internet, Home Phone and Tablet Members) you'll need to use your Virgin Plus number and My Account password to login.
      www.virginplus.ca/en/support/my-benefits-app-support.html
  1. If Step 1 and 2 don't work, delete the app and download the latest version from the App Store or Play Store. If you're still having issues after re-downloading the app, contact us and we'll help you out.

  2. The My Account app won't work on your phone. But you've got options. Log in below. 10-digit Virgin Plus number or username. If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you!

  3. Virgin Atlantic App Not Working: How to Fix Can't Login to Virgin My Account App/Virgin VoyagesHaving trouble logging into the Virgin Atlantic app or Virgin ...

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  4. If you've tried unsuccessfully to resolve an issue directly with Virgin Plus, click here for more options. Contact Virgin Mobile Canada. We're here to help. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.

  5. Enter your info. To reset your password, enter the following info. Username I forgot my username. Email address. Back Continue.

  6. If you are having problems logging into your account there is a couple of things to check: Ensure your cookies are enabled. Ensure your tracking is enabled. If you are using an Apple device ensure that Apple’s hide my email function is not enabled. You are entering the correct email address.

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  8. Jun 3, 2024 · I have a Virgin Plus TV package (Canada). I have a Roku Express 4K+ and I am able to watch both Netflix and Prime content on my TV now. However, I don't know how to access the channels that my package provides. Must I add them one by one? Is there a way to add the VM app or access the Google Play store somehow?

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