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  1. Ask your CAA Insurance Agent or CAA Insurance Broker to send you the email that’s required to start the process to get your electronic proof of insurance. Step 2 Open the email you get and click the Confirm Email Address button.

  2. Disclaimer My Proof of Insurance is a service provided to your insurance provider. We enable your insurance provider to send you insurance documents electronically. My Proof of Insurance is not an insurance provider – as such, we cannot process coverage or other changes to your insurance, or answer questions about your insurance.

  3. When you choose “100% digital” in the Profile section of the Intact Insurance App or Client Centre, the only paper document we will send you will be your proof of auto insurance. Otherwise, we will notify you by email you concerning every other transaction or change; your insurance documents in Client Centre will then reflect these changes.

  4. If you add your proof of insurance to the Wallet app, only the name of the person logged in will appear. For drivers who are not the policyholder, you need to ask the car owner to share or print a PDF copy of their proof of insurance. For tips on how to print your proof of insurance, see “Can I print a copy of my proof of insurance?”

  5. The names of all the drivers who are policyholders are listed on the digital proof of insurance in the app. If you add your proof of insurance to the Wallet app, only the name of the person logged in will appear. For drivers who are not the policyholder, you need to ask the car owner to share or print a PDF copy of their proof of insurance.

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  6. Always have your digital proof of insurance with you Submit and track your claim with ease Get a personalized insurance premium and access to helpful features with my Drive™ Request roadside assistance* when you need it; Get advice in just a few clicks: access your broker's details in the app

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  8. In no time, you can access your insurance policies, proof of auto insurance or pet insurance claims. Reduce your paper use When you’re Paper-Free , (option under Profile in your Online Services), you get 24/7 access to your documents.

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