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  1. Know the signs of a scam. Many scams and fraud attempt to imitate government services in order to gain access to your personal and financial information. It may be a scam if someone: Demands immediate payment. Uses threatening language. Sends you a link and ask you to click on it. Asks for personal or financial information.

  2. Scammers will use a fake CRA email address or phone number to offer a refund. The message says the CRA owes you a refund and will ask you to click on a link to provide: Personal information such as your social insurance number, date of birth or your name. Online banking information to accept the refund by e-transfer.

  3. Step 3: Report the incident to the Canadian Anti-Fraud Centre or the Competition Bureau. Contact the Fraud Reporting System (Canadian Anti-Fraud Centre) or call toll-free at 1-888-495-8501. You can also file a report of a misleading or deceptive marketing practice with the Competition Bureau using the online complaint form.

  4. Feb 1, 2023 · A common scam, with fraudsters spoofing the number of TELUS clients so that their actual number instead appears as a different local number, which increases the chances that you'll answer the call. If you do answer, the fraudster will possibly attempt to utilize any of the other scams on this list to acquire your personal or account information.

  5. Alert your financial institution. If you have provided your account details to a scammer, contact your bank or financial institution immediately and let them know. Get further assistance. Contact the Canadian Anti-Fraud Centre or call 1-888-495-8501. Get qualified computer help.

  6. Dec 21, 2021 · Tell the caller you would like to first verify their identity. Request and make a note of their: name. phone number. office location. End the call. Then check that the information provided during the call was legitimate by contacting the CRA. Please do this before you give any information to the caller.

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  8. Recognize it. 1. Bank Inspector/Investigator Scam is a type of scam that uses vishing methods (See vishing tab) in which fraudsters pretend to be a bank official or law enforcement officer calling to review a fraudulent claim. They will attempt to trick customers into providing their own money to “aid” in a criminal investigation.

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