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      • If you receive a confirmation email and aren’t sure if it’s real, go to your Amazon account and look under “Your Orders” to see if any orders match the details in the email. If they don’t, that’s a major red flag that the email is a scam.
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  2. How to identify fake emails. Learn to identify fake emails and safeguard your personal information. Scammers imitate email addresses and communication styles to send what appears as legitimate Amazon emails. Check Message Center.

  3. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites. What is an impersonation scam?

  4. Sep 28, 2023 · How can I tell if an email from Amazon is fake? Warning signs of Amazon phishing emails include mismatched sender addresses, generic greetings, threats demanding immediate action, suspicious links, requests for sensitive information, poor grammar/formatting, and lack of order specifics.

  5. Jul 7, 2021 · Find out how to tell if an Amazon order confirmation email is fake and what to do with the messages

    • Barry Collins
    • Jory Mackay
    • Your Amazon account has been locked or suspended. In this scam email, phony customer support representatives notify customers that their accounts have been suspended.
    • An iPhone, MacBook, or other expensive item that you didn’t order is on its way. Amazon scammers create a sense of urgency by sending you fake invoices for expensive items from companies like Apple.
    • You need to update your payment information before a recent order can ship. Scammers know you don’t want your Amazon orders to be delayed. In this scam email, they claim that your account information or payment details need to be updated before any purchases can be shipped.
    • Fake Amazon gift card survey emails. Scammers promise free Amazon gift cards to entice people to share information. Unfortunately, victims who reply to these Amazon email scams don't realize the truth until it's too late: there is no gift card — and you just handed your information to a fraudster.
  6. Jul 24, 2023 · Suspicious email addresses: If you open your email inbox to find an email claiming to be from Amazon, double-check to see if the email address is legitimate. Official Amazon email addresses end with “@amazon.com.”

  7. Nov 30, 2018 · But here’s what you need to know: “Amazon will never send you an unsolicited e-mail that asks you to provide sensitive personal information like your Social Security number, tax ID, bank account number, credit card information, ID questions like your mother’s maiden name or your password.”.