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  1. Check the number from which a text message has been sent to ensure it is from the trusted Canada Post short code number or phone number. Examples of these include: 272727 or 55555

  2. Learn to recognize fraud activity related to work-from-home scams, phone calls, text messages, letters, faxes, spam, phishing, email, fraudulent cheques or money orders and websites that fraudulently use the UPS name or brand.

  3. Oct 5, 2023 · (Getty) For years now, some consumers have been getting text messages stating that a major delivery carrier needs them to "update delivery preferences" on a package by clicking a link. The problem?...

  4. Mar 7, 2022 · If you receive suspicious email, text or phone messages, go to the delivery carrier's website directly or use the retailer's tracking tools to verify the sender's identity and avoid these scams. In addition, the U.S. Postal Service has posted an alert about phony delivery texts.

    • How The Scam Works
    • How to Avoid Delivery Scams
    • For More Information

    You receive a text message from what appears to be a delivery driver looking for your home. It says something like this: "Hi! My name is Tony. I work for FedEx, and I'm trying to find your house. Please call me." If the message seems a little strange to you, trust your gut. It's a scam! A different delivery scam includes a text stating, "The USPS p...

    Keep track of your deliveries.Scammers hope you'll just assume they are talking about a package you ordered recently, without double-checking. It will be much harder for them to fool you if you kno...
    Know delivery company policies.Delivery companies will never contact you with unsolicited calls or texts. Depending on how you signed up for notifications, messages usually are posted within a secu...
    Never give sensitive personal information to strangers.If an unsolicited caller asks you for personal information, even if they claim to represent a company you trust, hang up and call the company...

    Visit BBB's online shopping HQfor more tips on shopping safely online. Protect yourself and your loved ones from falling victim to online shopping scams. Read BBB's article on five ways to avoid delivery scamsfor more ways to protect yourself from delivery scams. Stay alert to shipping fraud by visiting FedEx's website, U.S Postal Service and UPS's...

  5. Sep 12, 2023 · Without clicking on the web link, copy the body of the suspicious text message and report it to spam@uspis.gov along with a screenshot, your name, phone number of the sender, and the date sent.

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  7. If you’re suspicious of a link or contact number sent to you by email or SMS, the first thing you should do is contact your delivery courier. Use your username and order reference ID to locate your package and verify the last message sent to you by the service.

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