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Nov 12, 2024 · See if Virgin Media's broadband service is up to scratch. It's certainly got the speed, but how well does it do everything else? Find out with our expert review.
- Virgin Broadband Customer Reviews
- Our Review of Virgin Media Broadband
- Virgin Media Broadband Packages
- Which Broadband Package Is Right For Me?
- Price Comparison
- Broadband Speed
- Broadband Reliability
- Virgin Media Hub
- Customer Service
- Virgin Media Broadband Availability
Our independent survey of broadband customers found Virgin Media was rated 3.5 out of 5 overall, with good ratings for Speed, Reliability, and Satisfaction. Virgin Media was rated average (3 out of 5) for value for money, customer service, and likelihood for customers to recommend them to a friend. Here are the full results of the Virgin Media surv...
Verdict: Is Virgin broadband any good?
Virgin Media is a competitively priced option for those living within their network area, with some of the cheapest deals for 100Mbps+ download speeds. They also offer a great deal of flexibility for customers to find the right package for them, with options to bundle a home phone or go phone line free, to bundling mobile data and a pay TV service for extra discounts. Because they operate their own network, Virgin Media also has quick fault resolution times compared to rivals, with 48% of fau...
Summary: Virgin Media offer a wide range of broadband packages with a somewhat confusing array of options, but they do offer good value for money. Virgin Media offer customers the choice of six different download speeds, with M125 their entry-level deal, all the way up to Gig2 in some areas: 1. M125: 132Mbps average 2. M250: 264Mbps average 3. M350...
Summary: Customers should consider the services they want, but also bear in mind the cheapest deals can mean taking more services, and larger households will benefit from faster speeds. As we've covered, Virgin Media offer a lot of different broadband packages, so it can be confusing to know which one is best for you. Ultimately it comes down to pi...
Summary: Virgin Media broadband is very competitively priced, often coming in as one of the cheapest options for a particular speed. Virgin Media broadband pricing is competitive compared to equivalent packages from other providers. Their entry-level and mid-tier broadband deals tend to offer the best value for money, along with Volt and TV bundles...
Summary: Virgin Media are hard to beat when it comes to download speeds and availability for gigabit broadband, yet, they're currently surpassed by newer technologies for upload speed and latency rates. Virgin Media offer broadband speeds from 132Mbps all the way up to 1130Mbps across their entire network, which so far passes over 16 million premis...
Summary: Virgin Media have a good reputation for reliability, with some of the market's fastest fault resolution times. Good broadband experiences often come down to how reliable the connection is, as well as simply how fast it is. We independently surveyed broadband customers and found 62% of Virgin Media customers rated them 4 out of 5 for reliab...
Summary: Virgin Media broadband comes with either a Hub 3, Hub 4, or Gig1 customers get the latest WiFi 6 enabled Hub 5. Virgin Media provide all customers with one of their branded hub routers. Customers taking plans up to M500 will get either a Hub 3 or Hub 4 depending on availability, and Gig1 customers will get the latest Hub 5. The Hub 5 route...
Summary: Virgin Media improved complaints levels towards the end of 2023, after recovering from an investigation for how they've handled cancellations. Virgin Media generally rank around the industry average for customer service, which is fair considering they're the third largest provider. However, they did come under fire for complaints around ho...
Virgin Media broadband isn't available as widely as superfast broadband packages on the copper phone line network, resold by providers such as BT, TalkTalk, Sky, and Plusnet. Yet, while these deals have near 97% UK coverage, they have top speeds of around 60Mb. Virgin Media's fibre network now reaches 55% of the UK, around 16 million premises, and ...
Sep 17, 2024 · How to compare Virgin Media broadband; Is Virgin Media broadband any good? Virgin Media broadband key features. Virgin broadband offers a superfast service that is available to around 56% of UK households. Speeds begin at 50Mbps – a much higher entry level compared to BT or Sky – and broadband deals are available as part of bundles ...
Jun 7, 2023 · Here’s what you need to know. Is Virgin Media broadband any good? If speed is the name of the game, Virgin Media is a master player. Its download speeds can go up to an average of a whopping 1,130Mbps (or 1Gbps) on its top package, letting you download big files in seconds and stream or play online games without a hitch.
- Charlotte Burns
Nov 12, 2024 · Virgin Media offers only superfast and ultrafast broadband. It has five different widely available speed options, with average speeds of 54Mbps, 132Mbps, 264Mbps, 362Mbps and 516Mbps. Customers in certain areas can subscribe to its fastest deal, 'Gig1', which has an average speed of 1,130Mbps.
Virgin Media broadband is very fast indeed. Its widely available fibre optic packages offer average speeds of 54Mbps, 108Mbps, 213Mbps, 362Mb or 516Mbps. To put that in context, BT 's fastest standard fibre broadband service offers a top speed of 67Mbps.
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Dec 1, 2023 · Virgin Plus' 100Mbps Plan is our top pick, a great choice for families who want to stream movies, play online games, and work from home. For customers in Ontario and Quebec, we like the value-forward 50Mbps plan, exclusively available within those provinces.
