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If you are unable to log in to your Epic account, you can attempt to recover access to your account using one of the three methods: Having the Authenticator app and SMS authentication 2FA methods enabled on your Epic Games account. For more information on what it is and how to enable it, please see Two-factor authentication (2FA) and how to ...
- How do I recover my account if I don’t know both my current ...
This will show you the Recover Your Account window. Select...
- I don't remember the email on my Epic Games account
You will need to tell us either your Epic Display name,...
- How do I recover my account if I could not go through Two ...
If you attempted to recover your account and are unable to...
- How to reset your Epic Games password if you can’t log in to ...
1. To start the password reset process, while you are on the...
- My Epic account was compromised and I cannot access it
If you are unable to log in to your Epic account and suspect...
- Enter your Epic Games account email address to receive a ...
Reset your Epic Games account password with this easy-to-use...
- How do I recover my account if I don’t know both my current ...
This will show you the Recover Your Account window. Select the START ACCOUNT RECOVERY button and continue following the instructions in How do I recover my account if I could not go through Two-factor authentication or the original email verification on my Epic Games account? article.
You will need to tell us either your Epic Display name, Account ID, or the Display name of your connected account (could be console or social account). We will search for a matching account. If we find an account, we will send a message to the account's email address so that you know which is the email associated with your Epic Games account.
If you attempted to recover your account and are unable to verify your identity through Two-factor authentication or the email used to create your account, you will see the Recover your Account window. Click on the START ACCOUNT RECOVERY button and follow the steps below:
- To start the password reset process, click here.
- Enter the email associated with your account in the Email Address field.
- Click Send Email. You’ll receive an email with instructions on how to reset your password.
- In the password reset email, click Reset Password, or copy and paste the link into your browser to go to the page. You will be directed to a webpage to choose a new password.
If you are unable to log in to your Epic account and suspect your account was compromised, you can do the following: Reset your email password and your Epic Account password. If you have a linked external account (PlayStation, Xbox, Switch, Facebook, Google, etc.), you can try to log in to your Epic account using the credentials of your ...
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Reset your Epic Games account password with this easy-to-use online tool.