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If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you! Heads up! If your account is no longer active, you'll have to log in with your username. Your username is not necessarily your email address, unless you set it up that way.
- Login
If you're on a monthly plan and registered for My Account,...
- Forgot username or password
Forgot both? First recover your username, then you’ll be...
- Manage your Virgin Plus account.
How to access My Account: Head to virginplus.ca/myaccount...
- Login
10-digit Virgin Plus number or username If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you! Heads up! If your account is no longer active, you'll have to log in with your username.
My Account Login Support. Upcoming system test: On November 20 2024, there will be a test of the Alert Ready emergency system. You may receive an emergency notification on compatible wireless devices on that day. Heads up: This test may not be performed in all regions. No action is required on your part. For more information, visit AlertReady.ca.
Email address. Please enter your email. Forgot your email address? If you’re not using your own device, read our help on private browsing before you sign in. Continue. Not signed up yet? Register for My Virgin Media here.
How to access My Account: Head to virginplus.ca/myaccount and login. For your best experience, visit us on a desktop computer rather than a mobile device. Heads-up! You'll need to register for My Account first. Grab your Virgin Plus phone number or account number and head to virginplus.ca/register to get started. Back to top.
Sign in or register to manage your account. Register. My Virgin Media makes managing your account easier with all your information in one place. Access your bills, diagnose faults and manage your package.
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