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1. ised-isde.canada.ca › site › office-consumer-affairsUnfair or deceptive business practices - Canada

   ised-isde.canada.ca › site › office-consumer-affairs

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   Reporting unfair or deceptive business practices. If you believe you have been deceived, you may contact: The Competition Bureau by using their online complaint form; Your provincial or territorial consumer affairs office; The Better Business Bureau; The Canadian Anti-Fraud Centre

2. www.ontario.ca › page › consumer-complaints-andConsumer complaints and enforcement - Ontario.ca

   www.ontario.ca › page › consumer-complaints-and

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   If so, we move to step 2. 2. Contact the business on behalf of the consumer and try to find a solution. If the dispute is resolved, the process ends. If the dispute is not resolved, we move to step 3. 3. Respond to the possible violation by promoting compliance and/or enforcing the act. Actions can include:

3. www.ontario.ca › page › filing-consumer-complaintFiling a consumer complaint - Ontario.ca

   www.ontario.ca › page › filing-consumer-complaint

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   Step 1: inform the business of your complaint. We recommend writing to the business before you file a complaint with us. You should advise the business of your complaint by letter, email, or by telephone. Make sure your letter or email includes: the name of the business. how your rights were violated.

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5. www.ontario.ca › page › your-rights-under-consumerYour rights under the Consumer Protection Act | ontario.ca

   www.ontario.ca › page › your-rights-under-consumer

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   Under the Consumer Protection Act, when you order a product, it must be delivered within 30 days of the promised delivery date or you can ask for a refund. However, if you choose to keep the item that was delivered late, you lose your right to get a refund for it. You also can’t be charged for receiving an item or service that you did not ...

6. www.consumerbeware.mgs.gov.on.ca › complaintComplaint Form - Ontario

   www.consumerbeware.mgs.gov.on.ca › complaint

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   Submitting a Complaint to the Ministry. Please fill in all the details in this form. Mandatory fields are indicated by an asterisk (*) and must be completed in order to submit the complaint. We will let you know when we have received your complaint. If your submission indicates that a business may have contravened consumer protection laws ...

7. www.legalline.ca › making-consumer-complaintsMaking consumer complaints - FREE Legal Information - Legal Line

   www.legalline.ca › making-consumer-complaints

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   2. If you do not get a satisfactory response to your letter, or no response at all, you can then file a complaint against the business with the Ministry of Government and Consumer Services. You cannot make a formal complaint by phone or e-mail, you must complete a Ministry complaint form available online at ontario.ca.

8. People also ask

   How do I file a complaint against a business in Ontario?

   • If you do not get a satisfactory response to your letter, or no response at all, you can then file a complaint against the business with the Ministry of Government and Consumer Services. You cannot make a formal complaint by phone or e-mail, you must complete a Ministry complaint form available online at ontario.ca.

   Making consumer complaints - FREE Legal Information - Legal Line

   www.legalline.ca/legal-answers/making-consumer-complaints/

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   How do I make a complaint about unfair business practices?

   • For more information on making a complaint, visit Competition Bureau Canada. If you have been the victim of an unfair business practice, you have several options. 1. Cancel the contract: The Consumer Protection Act gives you the right to cancel your contract within one year of signing it, and to receive back any money you paid.

   Making consumer complaints - FREE Legal Information - Legal Line

   www.legalline.ca/legal-answers/making-consumer-complaints/

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   What if I receive a consumer complaint about a business?

   • When we receive a consumer complaint about a business, we take a number of steps to: 1. Determine if the consumer’s rights may have been violated under the Consumer Protection Act, 2002 or other consumer protection laws for which the Ministry of Public and Business Service Delivery and Procurement is responsible.

   Consumer complaints and enforcement - Ontario.ca

   www.ontario.ca/page/consumer-complaints-and-enforcement

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   What are unfair practices in Ontario?

   • To get help, ask a lawyer now. Ontario’s Consumer Protection Act,2002 sets out a detailed list of activities that are regarded as improper business behaviour toward consumers called “unfair practices.” Unfair practices are divided into two categories: “false, misleading or deceptive representation”; and “unconscionable representation.”

   Making consumer complaints - FREE Legal Information - Legal Line

   www.legalline.ca/legal-answers/making-consumer-complaints/

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   How do I file a complaint against a business?

   • To learn more or to file a complaint against a business, contact a provincial or territorial consumer affairs office or a Better Business Bureau near you. Published by the Consumer Measures Committee, a working group of federal, provincial and territorial governments, that helps educate and inform Canadian consumers.

   Unfair or deceptive business practices - ised-isde.canada.ca

   ised-isde.canada.ca/site/office-consumer-affairs/en/business-practices-and-consumer-concerns/unfair-or-deceptive-business-practices

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   How do I send a complaint to Ontario?

   • Courier packages should be delivered by Canada Post or Purolator. Email: consumer@ontario.ca We will contact you by email, mail or phone within 15 business days. Complaints will be examined on a case-by-case basis to determine what action, if any, should be taken based on the facts and evidence available.

   Filing a consumer complaint - Ontario.ca

   www.ontario.ca/page/filing-consumer-complaint

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9. ised-isde.canada.ca › en › complaint-roadmapThe Complaint Roadmap - Canada

   ised-isde.canada.ca › en › complaint-roadmap

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   Step 6 – Put it in writing. If you aren't successful in resolving your complaint on your first attempt, write a letter or email to the general manager, president or owner of the business. You can contact the business: by mail. by registered mail.