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  1. Find more information about discounts and renewals. Managing and using calling features. Find information about user guides for phones and calling features. Notifying us of a bereavement. Tell us an account holder has died - online or by phone - and transfer or close the account. You'll need some details, like their account or phone numbers.

  2. 1 day ago · The account has her landline and email, and my mobile number. However on the website My BT, I have set up my own profile with my own email, then inputted a request to manage with my mother's account number. It asks for verification, so I requested it send her the notification - she is supposed to get a PIN to pass to me. However, it does not ...

  3. More options. BT account and billing for help managing your account, viewing, paying or understanding your bill, or switching your BT broadband when moving home.

  4. Get your free online security tools, free wi-fi access at over 5m UK hotspots and much more. Get the My BT app to manage your account, products and wi-fi wherever you are, on your smartphone and tablet. Find out more about the. My BT, making life easier with your account information in one place. Access your bills, check usage and review orders.

    • How Do I Log Into My BT?
    • I Haven't Got A Bt ID Or My Bt Account Yet - How Do I Sign Up?
    • Why Go Online-Only?
    • Want to Look at Your Previous Bills?

    If you already have a BT ID, you just need to log in at www.bt.com/mybt. It's the quickest and easiest way to get your BT bill. If you've forgotten your BT ID username or password, take a look at I've forgotten my BT ID >

    While you're creating the BT ID, you'll be asked if you want online bills. Choose this option and you’ll be able to see your bill online within 48 hours of signing up
    Save money - we charge £3 for each paper bill we send you
    Look at and download bills (for the last 15 months) and check your recent usage
    Set up and change your Direct Debit details
    Make a payment or change your billing address
    Click Billing & Usage, then Billing history
    If you want to see more than three months of bills, click on the Show drop-down arrow to change the duration, then click Apply filters
    Click Download PDF billnext to the date you’re interested in
  5. You'll be able to see everything you've used since your last bill and a summary of your details. Another way of keeping an eye on things is by using the BT Mobile app > Or check out our video - it's best to watch in full screen mode.

  6. my.bt.com › appsconsumeraccount › secureMy BT dashboard

    Access your BT account dashboard to manage your services, view and pay bills, and get help online.

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