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  1. Pay by mail . You can pay your water bill by mailing us a cheque payable to City of Richmond Hill. We also accept post-dated cheques for billing due dates. Send your cheque and water payment stub to: Richmond Hill, Water and Wastewater Payments Processing Centre P.O. Box 1998, Station B Toronto, ON M5T 3G6. Post-dated cheques can't be returned.

    • Water Bill

      Owner and Tenant Information. Property owners who rent to...

  2. 216-664-3130. Website. A Message from Cleveland Water. Thank you for using Cleveland Water’s online EZ-Pay system. This service allows you to make a one-time payment by credit or debit card, or a bank account. For additional access to your water account and more payment options, consider creating an account at my.clevelandwater.com.

  3. If you have ever tried paying your cleveland water bill online, you might have experienced an "issue" locating the submit button to make your payment. Here's...

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  4. Pay My Water Bill. View your account information; View and pay your bill online; ... ©2024 City of Cleveland, Water Division. 1201 Lakeside Ave. | Cleveland, OH ...

    • Water Bill Information
    • Charges on Your Bill
    • Costs
    • Selling A Richmond Hill Property
    • Purchasing A Richmond Hill Property with Water Services
    • Owner and Tenant Information
    • How to Change Your Mailing Address
    • Ending Water Services

    Properties in Richmond Hill are billed for water supply, wastewater service and stormwater management. These three charges are included on your water bill. Residential properties receive a bill every three months. Commercial properties are billed every two months. Properties not on City water or wastewater are billed stormwater management twice a y...

    Water usage

    Water usage is determined by a meter reading. We subtract your last reading from the current reading to calculate the amount of water usage for the billing cycle. A probe on a remote device is used on older meters to get a reading. Radio frequency technology from a small antenna is used on new meters.

    Wastewater

    Wastewater charges are based on meter readings of water usage. A litre of wastewater is charged for each litre of water usage measured by the meter for the billing cycle.

    Stormwater

    Properties in Richmond Hill are billed for stormwater management by using a rate structure based on your property land area and property type. Learn more about our Stormwater Management Rates.

    Water and wastewater costs are $5.2629 per 1,000 L, effective April 1, 2024. Costs are reviewed annually through the budget process.

    Homeowners who have sold a property in Richmond Hill, that have a water meter, are required to schedule a final water meter read and provide a forwarding address for their final bill at least five business days before the closing of the property. You may schedule this by emailing Revenue Servicesor by calling 905-771-8949. Some lawyers will request...

    Future homeowners who have purchased a property in Richmond Hill are required to contact us at least five business days before the closing of the property to ensure a final water meter reading has been scheduled. You can email Revenue Servicesor call 905-771-8949 to set up your new water account. Some lawyers will request a new account to be opened...

    Property owners who rent to tenants can have the water bill transferred to the tenant's name. Owners need to fill out a Tenant Billing Application. Email Access Richmond Hillto get an application or call 905-771-8949. The tenant will be charged a New Account Fee and the bills will be sent directly to them until we are informed that they are moving ...

    Richmond Hill sends water bills to the mailing address you've provided. We send water bills to the property address if no mailing address has been provided. Email Revenue Servicesif you'd like to change your mailing address.

    Call us at 905-771-8949 to let us know if you are planning to demolish a residential or commercial building. We will arrange for a final meter reading and removal of the meter. You need to contact us at least 5 business days in advance.

  5. ©2024 City of Cleveland, Water Division. 1201 Lakeside Ave. | Cleveland, OH 44114 | (216)-664-2444

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  7. Main Customer Service. Physical Address: 1201 Lakeside Avenue. Cleveland, Ohio 44114. 216-664-3130. websiteinquiries@clevelandwater.com. Emergency (24 hours - broken water main or pipeline, etc.) 216-664-3060.

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