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About our billing and payments help and support page. Here you’ll find support to help you understand how your billing works and how to pay your bills. Whether you’re looking to change your account details, find help when your circumstances have changed or finding out how to make a payment, all you need to do is choose a category that you ...
Download and open the My Account app. Hit Pay Now. Enter the Amount you want to pay. Hit Select a method of payment. Select a saved credit card (you have to be logged in) or enter relevant CC info. Review and submit. What you'll need: My Account app. A MasterCard, Visa or American Express credit card, issued in Canada.
Your account details. Account holder's last name. You'll find your payment reference on the back of your paper bill. Or if you've signed up for eBilling you'll find it on the email alert. Payment reference number. You'll find your area reference in the top right hand corner of your paper bill. Or if you've signed up for eBilling, you'll find it ...
If you get paper bills, you’ll find your 14-digit payment reference on the back of the first page of your bill. If you get your bills online, find your 12-digit payment reference then add your 2-digit area reference to the end to get your 14-digit payment reference. You’ll find both references in your billing notification email.
To make your credit or debit card payment online through your My Virgin Media account: Register or sign in to My Virgin Media. Select the bills tab. Enter the amount you wish to pay without the £ sign. If you’re making a card payment for the first time, enter your card details. Click Continue.
Jul 19, 2023 · The quickest and easiest way to pay your bill. With Direct Debit your monthly payment is taken automatically on or around your preferred payment date. Set up a Direct Debit with ease. Sign in to your My Virgin Media account. Go to ‘View bill’ at the top of your dashboard. Then set up Direct Debit and select ‘Set up now’.
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Jan 26, 2024 · Here are the steps: Sign into My Virgin Media > Tap ‘View bill’ at the top of your dashboard > Go to ‘Set up Direct Debit’ > Fill out the form with your details. Once you submit the form, we’ll send you a confirmation email. You’ll then be able to view your bill, along with your payment date. And just to let you know, you’ll need ...