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- Transfer to a new card you bought online: Select the cancelled/lost card Choose “Report lost card” from the quick links on the left hand side Select “Cancel this card and buy a new card online”and follow the prompts Remember or write down the PIN you set when ordering. Your card will be delivered in 7-10 business days.
www.prestocard.ca/en/about/report-lost-card
If you added your PRESTO in Mobile Wallet card to your PRESTO account, you can recover your card by signing in to the PRESTO app on a new device, removing the card from your old device and adding to the new device.
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- Refunds
To get a refund for the balance on your PRESTO in Mobile...
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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
To get a refund for the balance on your PRESTO in Mobile Wallet card, you need to complete Refund Form F for PRESTO in Mobile Wallet and mail it to us.
A PRESTO card obtained through Google Wallet will be anonymous by default but can be registered at any time once you have a PRESTO account. Once registered, you can add your PRESTO card to your PRESTO account, allowing you to recover your card if your smartphone or smartwatch is lost or stolen.
For PRESTO in Google Wallet, we recommend registering your PRESTO card on the PRESTO App to enjoy the many benefits including a more detailed transaction history, the ability to manage multiple cards, and the ability to recover your card if you lose your phone.
Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option ...
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Jul 18, 2024 · Use the PRESTO app to set up Autoload, Autorenew or a TTC 12-Month Pass; load your card with a Saved Payment Method; set up a GO Default Trip; see up to three months of transaction history; and recover your registered card and balance if you lose your phone.