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613-734-1004. Look for obvious spelling or grammatical errors in the message or excessive capitalization and exclamation points. Look for generic greetings such as “Dear Customer”, “Sir” or “Madame”. Look for misspelled or modified Canada Post website and email addresses such as “Canada-Poste.ca” or “PostalCanada.com”.
- Protecting yourself from fraud and scams
Phishing is an online scam where fraudsters will post a...
- Protecting yourself from fraud and scams
How to contact us online or by phone. You can reach us on social media or by phone. In addition, you can fill out an online form to create a service ticket and report a problem. Due to a high volume of inquiries, we do not maintain an email address. If you’re looking for information on a specific topic, you can find answers to many common ...
Phishing is an online scam where fraudsters will post a fraudulent website to gather your personal information for the purpose of fraud or identity theft. Vishing happens when fraudsters call to trick people into providing their personal or financial information. Smishing is a variation of phishing. It happens when fraudsters send a text with a ...
Step 3: Report the incident to the Canadian Anti-Fraud Centre or the Competition Bureau. Contact the Fraud Reporting System (Canadian Anti-Fraud Centre) or call toll-free at 1-888-495-8501. You can also file a report of a misleading or deceptive marketing practice with the Competition Bureau using the online complaint form.
Mar 6, 2024 · Step 1: Scammers Send Fake Canada Post Texts. The scam starts with text messages sent en masse to Canadian phone numbers. The messages are sent from a variety of numbers to increase the likelihood of reaching real Canada Post customers. The messages themselves are designed to appear as if they come directly from Canada Post.
The protection of Canada Post’s mail, information, personnel and assets is our top priority. Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint. For accessibility related support, browse our .
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Oct 9, 2024 · Scam texts often come from unusual numbers not registered to Canada Post. Look for typos, grammar issues and writing errors. Scam messages are poorly written. Verify parcel statuses directly on canadapost.ca. Don’t rely on information in random texts. If concerned, call Canada Post at 1-866-607-6301 to confirm texts. Do not reply to the message.