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      • If your Virginia EBT Card has been lost, stolen or is no longer working, you can report this after login to this online portal or contact local office or call customer service at 1-866-281-2448 for a new EBT card. They will immediately disable the old card and arrange for the mailing of replacement EBT card to your address.
      www.connectebt.com/vaebtclient/
  1. SNAP EBT Replacement Request and Client Attestation Complete this form for loss due to theft, card skimming, or similar situation and return it to your local department of social services.

  2. If your SNAP benefits were stolen from your EBT card within the last 30 days, you must take action before the Dec. 20 deadline to apply for SNAP reimbursement funds.

  3. by calling Virginia’s EBT Client Customer Service Helpdesk at 866-281-2448 (accessible 24 hours a day, 7 days a week) or contact your local department of social services. for funds by contacting your local department of social services immediately after discovering your benefits were stolen.

  4. Jul 10, 2023 · Any SNAP benefits stolen from Electronic Benefits Transfer (EBT) cards between Oct. 1, 2022 and Sept. 20, 2024 can now be replaced by the Virginia Department of Social Services (VDSS)...

  5. If your Virginia EBT Card has been lost, stolen or is no longer working, you can report this after login to this online portal or contact local office or call customer service at 1-866-281-2448 for a new EBT card.

  6. Dec 4, 2023 · I detail how to report lost EBT cards, including the SNAP contact numbers and online portals for each state, plus how to get a new EBT card.

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  8. Call the Virginia EBT hotline number at 1-866-281-2448. Your state may require you to change your PIN, report your card stolen, and/or request a new card. If your benefits were electronically stolen in or after October 2022 (e.g., through skimming or phishing), you may be eligible to apply for reimbursement.

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