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  1. On this page. Your rights when dealing with debt collectors. When these rights apply to you. A federally regulated financial institution may contact you about a debt you owe. This can be about your line of credit or other type of loan. When they do, you have rights with respect to how they collect the debt. This also applies to any party acting ...

  2. What to do when a debt collector calls. If a debt collector calls you, ask for and write down the following information: the agent's name. the company they work for. the name of the company they are collecting money for. the debt collector’s telephone number. Ask for details on the debt, such as: the amount you owe.

  3. Over 31 million Canadians (89%) have a credit card. Equifax reported an average monthly spend of over $2,300 per cardholder. TransUnion found that Canadians were carrying an average credit card balance of $4,265 in the 3rd quarter of 2023. This is a noticeable difference from an average balance of $4,185 in Q2 and $3,909 in Q1.

  4. Step 1: Soft Demands. The bank’s first step in attempting to collect on debt is likely to have a collection agent or ‘resolution officer’ contact you and demand payment on the debt. This is a good opportunity to attempt to negotiate a payment arrangement before the matter potentially escalates to court. Be sure to request a reduction of ...

  5. Oct 3, 2022 · Debt settlement can be carried out in a way that is legally binding when you file a consumer proposal. Consumer proposals can reduce your debt by up to 80%, although they must be filed by a Licensed Insolvency Trustee, the only professionals in Canada legally able to file all forms of debt relief. It is also possible to try and negotiate credit ...

  6. Jan 31, 2022 · What To Do If You’re Summoned for Credit Card Debt That Isn’t Yours Check Your Records . Start by verifying that the debt isn't yours. Read through the summons and complaint to identify the creditor who filed the lawsuit against you and check your records for a previous account with the creditor.

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  8. Mar 20, 2024 · You may get hit with a debt collection lawsuit if you have old, unpaid medical, credit card or other consumer debt. If you don’t respond in time or attend the court hearing, the creditor is ...

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