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  1. Force restart iPhone. If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart. Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button. If iPhone doesn’t restart after you try ...

  2. Mar 19, 2024 · Confirm that you want to erase the device. Your iPhone will then begin the reset process, which can take a few minutes to complete. After the reset, the iPhone will restart as if it were new, with no personal data on it. After resetting your iPhone, you'll have the option to restore your data during the setup process.

    • Overview
    • If your screen is black or frozen
    • If your iPhone turns on but gets stuck during start up
    • If you need more help

    If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

    iPhone screen is black or frozen

    On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

    1.Press and quickly release the volume up button. 2.Press and quickly release the volume down button. 3.Press and hold the side button until you see the Apple logo (this takes around 10 seconds). 4.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 5.If your iPhone still doesn't turn on, contact Apple Support.

    On your iPhone 7 or iPhone 7 Plus

    1.Press and hold both the side button and the volume down button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.

    On your iPhone 6s and earlier, including iPhone SE (1st generation)

    1.Press and hold both the Home button and the side button or the top button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.

    If you see the Apple logo or a red or blue screen during startup, try these steps:

    1.Connect your iPhone to a computer.

    2.Select your iPhone on your computer.

    3.While your iPhone is connected, follow these steps:

    •On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

    •On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.

    Related topics Explore Apple Support Community

    Find what’s been asked and answered by Apple customers. Search the Community Submit

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  3. Nov 12, 2024 · On your iPhone with Face ID. Connect the cable to your Mac or Windows PC. Next, connect the cable to your iPhone and quickly hold the side button. Do not release it. Continue to hold the side button while the Apple logo appears. Do not release the side button until an image of a computer and a cable appears. If your iPhone buttons don't respond ...

  4. Sep 18, 2024 · Connect your iPhone using a USB cable. Select your iPhone and click Restore Backup. Pick the most relevant backup by checking the date and size. Click Restore and wait until the process finishes. Finder: Connect your iPhone to your Mac. Open a Finder window and select your iPhone. Click Restore iPhone.

  5. 1 day ago · Learn how to erase your iPhone and restore it to factory settings, either from your iPhone or from your computer. To learn more about this topic, visit the f...

    • 4 min
    • 15.4K
    • Apple Support
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  7. May 30, 2024 · Step 1: Press and hold the Sleep/wake button and the Lower volume button. On the iPhone X and later models, you’ll find the sleep/wake button on the right side of the phone. Christine Romero ...

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