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  1. If you think you've been the victim of fraud, report the incident to the Canadian Anti-Fraud Centre by calling 1-888-495-8501. You can also forward any spam text messages to 7726 (SPAM on most keypads). This will let your phone provider block future texts from that number. I received a suspicious email that appears to be from Canada Post.

  2. Typically a telephone scam, callers may claim to be government officials and make threats of arrest, deportation or loss of citizenship if you don’t send payment immediately. Remember, the government never contacts people by phone for payment and officials don’t threaten people over the phone.

  3. Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint.

  4. May 3, 2021 · Your parcel was returned to our depot, and you need to reschedule your package delivery. Please reschedule your package delivery by pressing ‘Reschedule Now’, and one of our drivers will attempt to deliver your package.

  5. Yes, it's a scam. I just got a spam text in March 2024 from +63 936 462 1634 saying: "Capost reminds you that your package has arrived at the warehouse, but cannot be delivered due to incomplete address information. Please confirm your address in the link. canadapost.helpikg.com.

  6. Oct 9, 2024 · How the Canadian Customs Zip Code Scam Works. Fraudsters rely on a simple but extremely deceptive process to execute this scam: Step 1. Victims Receive a Text About an Undelivered Parcel. You receive an unsolicited SMS text message stating there is a problem clearing your package through Canadian Customs due to invalid zip code information.

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  8. How to contact us online or by phone. You can reach us on social media or by phone. In addition, you can fill out an online form to create a service ticket and report a problem. Due to a high volume of inquiries, we do not maintain an email address.