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  1. No, you don't need to report suspicious emails or text messages to Canada Post. If you think you've been the victim of fraud, report the incident to the Canadian Anti-Fraud Centre by calling 1-888-495-8501. You can also forward any spam text messages to 7726 (SPAM on most keypads). This will let your phone provider block future texts from that ...

  2. Oct 9, 2024 · How the Canadian Customs Zip Code Scam Works. Fraudsters rely on a simple but extremely deceptive process to execute this scam: Step 1. Victims Receive a Text About an Undelivered Parcel. You receive an unsolicited SMS text message stating there is a problem clearing your package through Canadian Customs due to invalid zip code information.

  3. Phishing, vishing and smishing. Phishing is an online scam where fraudsters will post a fraudulent website to gather your personal information for the purpose of fraud or identity theft. Vishing happens when fraudsters call to trick people into providing their personal or financial information. Smishing is a variation of phishing.

  4. How to contact us online or by phone. You can reach us on social media or by phone. In addition, you can fill out an online form to create a service ticket and report a problem. Due to a high volume of inquiries, we do not maintain an email address. If you’re looking for information on a specific topic, you can find answers to many common ...

  5. Step 3: Report the incident to the Canadian Anti-Fraud Centre or the Competition Bureau. Contact the Fraud Reporting System (Canadian Anti-Fraud Centre) or call toll-free at 1-888-495-8501. You can also file a report of a misleading or deceptive marketing practice with the Competition Bureau using the online complaint form.

  6. The protection of Canada Post’s mail, information, personnel and assets is our top priority. Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint. For accessibility related support, browse our .

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  8. Reference Number Fraud. Here are some tips to help protect against reference number tracking fraud: Be wary of any suspicious emails or phone calls asking for you to validate tracking numbers with reference numbers. Do not give out tracking numbers to unknown parties. Create unique reference numbers by using a combination of letters and numbers ...

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