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Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.
Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Follow the instructions to register your card by adding it to your account. The PRESTO card number and card verification number (CVN) are both located on the back of it. Returning students who had previously registered their cards can log into their existing account and add the new card to it.
Use a PRESTO card in your mobile wallet and get the same convenience of PRESTO without a physical card. Transfer your existing physical card or get a new digital card using the PRESTO app on your device. When transferring an existing physical card, once transferred the physical will no longer work.
- You can buy a PRESTO card online or in-person at our Downtown Terminal (430 John St., Burlington), at any Burlington Shoppers Drug Mart location or...
- You can load up to a maximum of $1,000 onto your PRESTO card using cash, debit card or credit card online, in-person at our Downtown Terminal (430...
- PRESTO cards are like money. Losing a card means losing any money that is on the card. You should activate your card immediately after buying and l...
- When you tap your card upon boarding, the PRESTO machine will display the transaction fee for your ride, as well as the remaining balance on your c...
- Every PRESTO card is given a fare type. When you buy a new card, ask the cashier to add the fare type. They may ask you for I.D. to prove your age....
- Yes. Tell the driver that you are paying for more than one fare before tapping your card. Companions must request paper transfers to make connectin...
- Burlington Transit is not responsible for replacing lost, stolen or broken cards. Activated cards with money loaded can be replaced online.
- To get a PRESTO card refund, your PRESTO card must be added to a PRESTO Account. Some PRESTO products are not refundable.Visit the PRESTO website f...
Follow these steps if you need a child, youth or senior card (these are called concession cards): Purchase a PRESTO card online or in person. Program your card in person at an authorized PRESTO agent. This cannot be done online. You only have to program your child, youth or senior PRESTO card once.
People also ask
How do I transfer my Presto card?
How do I pay my Presto fare?
Can I transfer my card balance from a cancelled Presto card?
How do I use a Presto card?
Can I use a Presto card without a physical card?
How do I Register my Presto card?
If you don’t already have a PRESTO Account, you can create one on the PRESTO App or website, then choose the “Add a Card” option and follow the prompts under “Add a contactless card.” Make sure that you enter the correct card information.
