Search results
- Transfer to a new card you bought online: Select the cancelled/lost card Choose “Report lost card” from the quick links on the left hand side Select “Cancel this card and buy a new card online”and follow the prompts Remember or write down the PIN you set when ordering. Your card will be delivered in 7-10 business days.
www.prestocard.ca/en/about/report-lost-card
Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
Note: There is no need to transfer the school board pass to the new card as this is already done by PRESTO. For faster replacement, go to an OC Transpo Customer Service Centre or to authorized retail locations and buy a replacement card for $6.
A two-hour transfer will automatically be applied to your card when you tap on a reader. Make sure you tap with the same card each time you transfer within the two-hour period, or else you will be charged a new fare. Credit and debit cards are accepted on all buses, streetcars, Wheel-Trans vehicles and at all subway stations.
Customers can take advantage of the TTC’s two-hour transfer when they pay their fare using a PRESTO card, PRESTO Ticket, debit or credit card (including the cards loaded in your mobile wallet). A transfer is applied to the card or PRESTO Ticket when you first tap on a card reader.
People also ask
Can I transfer my card balance from a cancelled Presto card?
How much does Presto cost?
How long does it take to transfer a Presto card?
How long is a Presto card valid for?
How do I get a Presto card?
Where can I buy a replacement Presto card?
Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.
