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Have a question or need some help with PRESTO? Get in touch with PRESTO customer support. Contact us through various channels to address your inquiries, concerns, and requests.
Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Dec 12, 2022 · In the past, riders had to buy a new card – online or in-person at select locations - but today, riders have the option to use a spare PRESTO card (unregistered or already registered to your account) to transfer funds, passes and settings from the lost card.
Apr 1, 2020 · Contact PRESTO customer service at 1-877-378-6123. Visit any customer service outlet. Kindly bear in mind that it takes up to 24 hours for your PRESTO card to be canceled once reported. Also, PRESTO is not responsible for any changes to the card during the cancellation period.
You should register your card at prestocard.ca as soon as you receive it, or fill out a paper Presto registration form and mail it to the Presto Customer Service Centre. If your card is lost or stolen, you can transfer funds to a new card through registration.
People also ask
How do I Register my Presto card?
How do I transfer my Presto card balance?
How do I transfer a lost Presto card?
Can I use a spare Presto card?
How do I get a replacement Presto card?
How long does it take to transfer a Presto card?
Note: There is no need to transfer the school board pass to the new card as this is already done by PRESTO. For faster replacement, go to an OC Transpo Customer Service Centre or to authorized retail locations and buy a replacement card for $6.
