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Cancel your lost/stolen/damaged physical PRESTO card: By logging into your PRESTO account through our website (recommended option) By logging into your PRESTO account and using our Chat feature; By Calling us at 1-877-378-6123; Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again.
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Have a question or need some help with PRESTO? Get in touch...
- Contact Us
Have a question or need some help with PRESTO? Get in touch with PRESTO customer support. Contact us through various channels to address your inquiries, concerns, and requests.
Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Alternatively, you can call PRESTO at 1-877-378-6123 to report the card lost or stolen. While online or speaking with PRESTO, you can choose to order a replacement card for $6. The replacement card will be sent out by mail to the address in the account profile and will take 7-10 business days to arrive.
- What Is The Value of My Presto Card?
- Is It Possible to Unregister A Presto Card?
- Is It Possible to Keep Track of My Presto Card?
- Is It Possible to Take The Go Train with My Presto Card?
- What Is The Presto Card’S number?
- Is Presto A Free Card?
- Is It Possible to Use Your Presto Card on Your Phone?
- On Presto, How Do I Update My Credit Card?
- Is It Necessary to Register My Presto Card?
- What Is The Best Way to Change My Presto Card from Student to student?
You must tap your card on a PRESTO device to update your card’s balance if you loaded your card online. Up to 24 hours after you tap your card, your updated balance will appear online. Please call 1-877-378-6123 if you’ve tapped and the funds haven’t been loaded onto your card yet.
“@RaymondCh0w You can’t unregister a card, but you can add a card registered to another user to your account,” says the PRESTO card on Twitter.
When customers tap their Presto card, Metrolinx insists that it isn’t tracking their daily routines. The transit agency said in a tweet that Presto only sees where a card has been turned on and off, and that customers can keep the card anonymous.
PRESTO is compatible with all GO Trains and Buses. You’ll need to use cash, tickets, tokens, transfers, or passes for the portion of your trip that includes transit systems that don’t use the PRESTO fare system. Set up a “My PRESTO Account” online at prestocard.ca now that you have a PRESTO card.
“Good morning, Matt, it’s the three digit number next to the date on the back of your card,” says the PRESTO card on Twitter.
At GO stations, you can still get it for free! Users of a PRESTO card can save $6 by purchasing a PRESTO card at GO Train stations, including Union Station, Union Station Bus Terminal, and Yorkdale GO Bus Terminal.
For Android users with NFC enabled phones, by holding your PRESTO card against the back of your phone, you can load or pass your funds or passes instantly once your payment is processed.
Select ‘Account Activity’ from the drop-down menu. Click ‘Edit Credit Cards’ on the left hand side of the page to scroll to the bottom of the page. If you want to add a new credit card to your account, go to “Add funds to your account.” Click “Edit Expiry Date” if you need to change the expiration date of your existing credit card.
You should register your card at prestocard.ca as soon as you receive it, or fill out a paper Presto registration form and mail it to the Presto Customer Service Centre. If your card is lost or stolen, you can transfer funds to a new card through registration. To keep your balance safe, register your card.
To have your PRESTO card set to a youth, post-secondary student, or senior card, you must bring government issued identification or your TTC post-secondary photo identification card. You only have to change the type of fare once.
Dec 12, 2022 · In the past, riders had to buy a new card – online or in-person at select locations - but today, riders have the option to use a spare PRESTO card (unregistered or already registered to your account) to transfer funds, passes and settings from the lost card.
People also ask
How do I transfer my Presto card balance?
How do I transfer a lost Presto card?
What if I Lost my Presto card?
How do I Register my Presto card?
Can I use a spare Presto card?
How do I report a lost or stolen Presto card?
Jun 23, 2024 · logging in to your PRESTO account on their website (recommended), using the PRESTO app’s chat feature, or calling their customer service line. Whichever method you choose, you’ll be able to ensure your balance is safe and transfer it to a new card to avoid any commuting disruptions.
