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Transfer to a new card you bought online: Select the cancelled/lost card; Choose “Report lost card” from the quick links on the left hand side; Select “Cancel this card and buy a new card online” and follow the prompts; Remember or write down the PIN you set when ordering. Your card will be delivered in 7-10 business days.
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- Tapping & Transferring
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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.
Note: There is no need to transfer the school board pass to the new card as this is already done by PRESTO. For faster replacement, go to an OC Transpo Customer Service Centre or to authorized retail locations and buy a replacement card for $6.
When you pay with a Presto card, you can transfer between buses, the O-Train and Para Transpo vehicles within this transfer period for no additional charge. Keep in mind that because Para Transpo trips must be booked 90 minutes apart, most normal trips will not qualify for a transfer.
If you are a GO Transit or UP Express customer, make sure to convert your physical PRESTO card to PRESTO in Google Wallet before or after your trip, not during, to avoid any fare payment issues. For details, please visit the PRESTO card website.
People also ask
How do I get a Presto card?
Can a Presto card be converted to a digital Presto?
How long does it take to transfer a Presto card?
Can I transfer my Presto card to another transit agency?
How do I pay my transit fare with a Presto card?
Can I transfer my card balance from a cancelled Presto card?
If your card is ever lost or stolen, the money can be transferred to a replacement card. Using a PRESTO card simplifies fare payments. No more cash, paper tickets or passes to worry about. Plus, you can use it across 11 transit agencies in the Greater Toronto and Hamilton Area (GTHA) and Ottawa area.